| Genesys IVR Developer (Hybrid in MI) at Remote, Remote, USA |
| Email: [email protected] |
| From: priyanka, Stellent IT [email protected] Reply to: [email protected] Genesys IVR Developer Okemos, MI - Hybrid- 2 days in office Strong preference for local candidates Resumes must be 5 pages or less The priority would be working with web services and integrating them with IVR applications. Qualifying Criteria (provide number of years of experience) Web Services (rest) and integrating with IVR applications Integrations In-depth experience with implementation/development. Hands-on development experience Java/.Net knowledge Java (middleware and application) VXML (front end) Genesys Cloud - Working knowledge The ideal candidate should have at least 5 years of experience in one or more of the following: Web services and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST) Software development in an object orientated programming language; ability to design, develop and support advanced IVR applications. Knowledge of PBX architecture, telecommunication network services, and contact center systems. Working knowledge of and the ability to interpret and troubleshoot SIP based VoIP traffic, as well as the integration of dissimilar SIP telephony systems. Strong understanding of contact center operation, including key metrics and workforce management needs As well as experience with management and development of speech recognition systems and grammars Working Knowledge of Genesys Cloud is a plus. Keywords: information technology Michigan Genesys IVR Developer (Hybrid in MI) [email protected] |
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| Thu Sep 05 03:51:00 UTC 2024 |