| Network Operations Engineer at Remote, Remote, USA |
| Email: [email protected] |
| From: pallavi, Nitya Software solutions [email protected] Reply to: [email protected] Hi, Role: Network Operations Engineer Responsibilities: Operational support and maintenance of global network Monitoring core systems for effectiveness and pro-active maintenance. Efficient and effective management of 2nd line incidents resulting in successful and timely resolution meeting business SLAs Build and maintain strong relationships with both internal customers and external partners Operational support for acquisitions and integrations Qualifications: Experience: Minimum of 3 years of experience with operations and maintenance of network infrastructure within multi-platform and multi-system global environments. Education: Bachelor's degree in computer science, Information Technology, Mathematics, Business Administration, or a related field; or an equivalent combination of education and related work experience. Broad technical knowledge and experience supporting and troubleshooting Cisco platforms including, but not limited to, Cisco Catalyst Switches, Cisco ISR routers, and NX-OS switching platforms Experience in managing and troubleshooting networking protocols (IPSEC, BGP, OSPF, FHRP, WLAN solutions, QoS, DNS, DHCP, TCP/IP, VLANs, STP technologies and Ethernet switching solutions) across multiple platforms deployed in the Element network estate Experience in managing and troubleshooting firewalls e.g. SonicWall, Fortinet, Cisco FTD Experience in Network monitoring and management tools, such as SolarWinds or Zabbix Display technical credibility, independent judgment, and decision-making experience on networking matters Ability to overcome challenges in remote working such as overseas locations, cultural differences, and split time-zones to ensure positive interactions Excellent communication and customer facing skills Good problem-solving and analytical skills when determining the impact of network issues quickly, combined with sound decision-making skills under pressure Demonstrate planning, documentation, and organizational skills Experience in delivery using IT infrastructure management best practices & standards, ITIL / ITSM principles and practices, and change management in large environments. Demonstrate understanding of IT security issues in global network environments Thanks, Pallavi, [email protected] , Nitya Software Solutions Inc. Keywords: information technology Network Operations Engineer [email protected] |
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| Thu Sep 05 04:48:00 UTC 2024 |