| Network Engineer (Cisco Call Manager) || Dover, DE at Dover, Delaware, USA |
| Email: [email protected] |
| From: Gulam Ansari, Vyze Inc [email protected] Reply to: [email protected] Title: Network CUCM/Cisco Call Manager Location: 801 Silver Lake Blvd Dover, DE, 19904 Duration: 9+ Months. Interview will be done virtually. Long term assignment put the PO cut over date 6/30/24 as the end date as the manager is planning to obtain funding for the next fiscal year. Skills: 1. Cisco Call manager 2. Cisco Webex Cloud Calling 3. Able to trouble shoot on phone (15-25) calls a day) This will be an evolving position- that will change as our new technologies are implemented within our Enterprise Voice/Networking team. Qualified candidates Must have the following experience: - Experience performing Add/Move/Changes (MACDs) within Cisco Call Manager (CUCM) which provides enterprise voice services for over 15000 State of Delaware Employees across the enterprise. - Experience with (MACDs) Cisco Unity Voicemail - Experience troubleshooting and resolving complex enterprise VOIP issues on Cisco Platform - Experience troubleshooting and resolving Network/TCP-IP communications issues that affect enterprise Voice. - Experience performing Add/Move/Changes and design of complex dial plans utilizing Cisco Call Center Express. (UCCX) - Programing/provisioning/decommissioning Cisco desk phones for customers - Experience with provisioning Cisco Jabber Soft Phones. We are tasked with converting our on Prem Cisco CUCM instance over a period of 5 years to Cisco Cloud Based WEBEX calling platform. - This position would transition as the project moves forward, to being able to perform the following tasks: - Daily administration and Add/Move/Changes to Webex Cloud Calling area of Webex Control hub - Provisioning Webex software based "Soft Phones" for customers. - Provisioning Webex Cloud based "Desktop" phones - Provisioning and maintaining clear ties to Redsky E911 application for E911 tracking purposes. - Experience with updating and creating complex voice dial plans within Oracle Session Border Controllers a plus - Cisco CCNA or CCNP certification a plus - Experience working within Service Now ticketing system a plus. Keywords: purchase order Delaware Network Engineer (Cisco Call Manager) || Dover, DE [email protected] |
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| Thu Sep 05 19:21:00 UTC 2024 |