| ITSM Manager :: Bloomington IL (Contract position) :: (Onsite) at Bloomington, Illinois, USA |
| Email: [email protected] |
| Please mention work authorization and current location while sharing the resume Local or nearby candidates will be preferred Hi, Hope you are doing well !! This is Raghwendra, and Im a Sr. Technical recruiter with E-Solutions., a diversity-inclusive global workforce solutions company headquartered in San Jose, California. I was going through your resume and wanted to share this amazing, fast-moving opportunity that I have, which seems like the perfect fit for a dynamic person like you. Heres the job description for your reference. Job Title : ITSM Manager Job Location: Bloomington IL (Onsite) Job Duration : Long term contract position Job Description :- Must have experience in ITIL / ITSM support model. Experience in Change management/incident management and can act as an ops manager for ITSM team. Person should have atleast 8-10 years of hand on experience Expectation is to Create, manage, & version control contractual and non contractual documents Proficient in MS Office with Special Focus on Power Point, Visio, Excel, And MS word. Person should be able to write Documents, News Letters, and event calendars Should be able to Create Training Manuals Prepare instruction manuals Disseminate technical information in easy-to-understand language for a non-technical audience Have technical accuracy in writing user documentation Create software documentation after a thorough collaboration with subject matter experts and technical staff Help other writers in creating documentation Ability to take existing and potential content and improve it Convert complex documentation to easy language for multiple audiences Create product manuals with screenshots and tutorials Write documentation for internal teams such as developers and programmers Communicate complex ideas in a concise manner Key Words ITSM Operations Manager Service Delivery Manager Process IT Platform and Process Management SLA Governance and Management IT Process Manager IT Process Consultant Operations Manager -Reporting and Process Infrastructure Ops Manager Change Manager/ Incident Manager IT Process consultant Knowledge to work on ServiceNow Platform IT Asset Management tools such as SNOW,HPSM Experience in Managing Core ITSM Operations with more focused on ITIL Process with Service Now Background. I'm interested in getting to know you better and introducing our company. Please let me know your availability today or this week for a quick call. Wishing you a wonderful day ahead! Sincerely, Raghwendra Singh Sr. Technical recruiter w: www.e-solutionsinc.com e: [email protected] Disclaimer: E-Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability. -- Keywords: information technology microsoft Illinois ITSM Manager :: Bloomington IL (Contract position) :: (Onsite) [email protected] |
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| Thu Sep 05 19:56:00 UTC 2024 |