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ITSM Manager :: Bloomington IL (Contract position) :: (Onsite) at Bloomington, Illinois, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1723305&uid=

Please mention work authorization and current location while sharing the resume

Local or nearby candidates will be preferred

Hi,

Hope you are doing well !!

This is Raghwendra, and Im a Sr. Technical recruiter with E-Solutions., a diversity-inclusive global workforce solutions company headquartered in San Jose, California.

I was going through your resume and wanted to share this amazing, fast-moving opportunity that I have, which seems like the perfect fit for a dynamic person like you. Heres the job description for your reference.

Job Title :
ITSM Manager

Job Location:

Bloomington IL (Onsite)

Job Duration :
Long term contract position

Job Description :-

Must have experience in ITIL / ITSM support model.

Experience in Change management/incident management and can act as an ops manager for ITSM team.

Person should have atleast 8-10 years of hand on experience

Expectation is to Create, manage, & version control contractual and non contractual documents

Proficient in MS Office with Special Focus on Power Point, Visio, Excel, And MS word.

Person should be able to write Documents, News Letters, and event calendars

Should be able to Create Training Manuals

Prepare instruction manuals

Disseminate technical information in easy-to-understand language for a non-technical audience

Have technical accuracy in writing user documentation

Create software documentation after a thorough collaboration with subject matter experts and technical staff

Help other writers in creating documentation

Ability to take existing and potential content and improve it

Convert complex documentation to easy language for multiple audiences

Create product manuals with screenshots and tutorials

Write documentation for internal teams such as developers and programmers

Communicate complex ideas in a concise manner

Key Words

ITSM Operations Manager

Service Delivery Manager Process

IT Platform and Process Management

SLA Governance and Management

IT Process Manager

IT Process Consultant

Operations Manager -Reporting and Process

Infrastructure Ops Manager

Change Manager/ Incident Manager

IT Process consultant

Knowledge to work on

ServiceNow Platform

IT Asset Management tools such as SNOW,HPSM

Experience in Managing Core ITSM Operations with more focused on ITIL Process with Service Now Background.

I'm interested in getting to know you better and introducing our company.

Please let me know your availability today or this week for a quick call.

Wishing you a wonderful day ahead!

Sincerely,

Raghwendra Singh

Sr. Technical recruiter

w:

www.e-solutionsinc.com

e:

[email protected]

Disclaimer: E-Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability.

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Keywords: information technology microsoft Illinois
ITSM Manager :: Bloomington IL (Contract position) :: (Onsite)
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1723305&uid=
[email protected]
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07:56 PM 05-Sep-24


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