| : Phoenix , AZ & Dallas, TX (Onsite) :: Contract :: American Airlines at Phoenix, Arizona, USA |
| Email: [email protected] |
| Max Rate- $54/Hr on C2C CPT/OPT/Transfer not Accepted // Passport Number Mandatory Hi, Hope you are doing good, My name is Pankaj, and I am a Staffing Specialist at Allegis IT We have the below open position with our client, please find and let me know your interest along with updated copy of resume and best contact number to discuss further if comfortable & interested in this role. Role: SRE Location: Phoenix , AZ & Dallas, TX (Onsite) Position Type: Contract Job Description: Note: 09/05/2024 02:57 PM - Valor, Beverly: Beverly Valor is the coordinator for this posting. Contract only at this time. Can be in either PHX or DFW. 60% onsite (Tues-Thurs). Interviews will be 1 round - virtual. Contractor will be working on: VA/Chat, IIDS, IVR Job Description: Knowledge and experience with monitoring and alarming processes and technology Experience operating with cloud service platforms Ability to stand up a new cloud environment Determine system interactions and dependencies with other applications and components within the Voice Services product On-call support as needed based on rotation and severity of issues Route defects to appropriate internal/external squads for defect remediation Responsible for managing AA problem management policies Collaborate with monitoring teams to develop new alarms and alerts based on undetected incidents and capturing all appropriate data that triggered the alarm Define monitoring types and thresholds to implement Knowledge of SSL Certs General Networking knowledge Document and maintain playbook for obtaining Mean Time to Repair (MTTR) Participate in weekly calls to understand changes being implemented to the systems Call Center platform experience Experience of forecasting and capacity planning of system and network resources Experience with cost efficient provisioning of resources Surrounding team/key projects Virtual Assistance Chat IVR Preferred Qualifications- Education & Prior Job Experience: Degree or years of experience in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training. 5+ years of IT Engineering and/or Operations experience with increasing levels of responsibility 1-3 years of experience in Kubernetes cluster and good understanding containerization and good hands-on experience in NGINX Ingress controllers 1-3 years of knowledge with Linux environments Working knowledge of databases: Oracle, SQL, etc. Knowledge of Cloud infrastructures (AWS, Google, IBM, etc.) Knowledge of Web Servers (Nginx, Apache, etc.) Ability to work effectively in a fast-paced changing environment Ability to multi-task and prioritize Looking forward to work with you Thanks and Regards, Pankaj Kumar Singh US Recruiter Allegis IT [email protected] LinkedIn: https://www.linkedin.com/in/pankaj-singh-16ab61234/ 3701 Pender Dr Ste 5010, Fairfax, VA, 22030, USA -- Keywords: access management information technology Arizona Texas Virginia : Phoenix , AZ & Dallas, TX (Onsite) :: Contract :: American Airlines [email protected] |
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| Thu Sep 05 22:59:00 UTC 2024 |