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Job Opening !! IBM iSeries Prod Support ::Remote at Remote, Remote, USA
Email: [email protected]
From:

Anand Mohan,

Sibitalent Corp

[email protected]

Reply to:   [email protected]

Hi Associates,

Title: -

IBM iSeries Prod Support

Location:

Remote 

Duration: - 

6+ Months

Client:-

CVS

Visa: -

No CPT/H1B

Interview Process

:-

Video/Phone

Description:

Have an immediate need to fill 8 Level 1/2 operational roles for our IBM iSeries environment, supporting a 24x7 operation across 3 shifts.  These positions are essential to maintaining the stability of our systems, and we are specifically seeking candidates with hands-on operational experience in the IBM iSeries domain.  While our requirements are high-level, as we will train the selected candidates, prior experience with IBM iSeries operations is a must.  Our environment is fast-paced and demands individuals who can thrive under pressure while ensuring consistent, reliable support. We are eager to identify the right talent quickly to maintain our round-the-clock operations, and your expertise in sourcing suitable candidates will be critical to our success.  Please review the high-level requirements listed below and provide your feedback on the feasibility of finding candidates who meet these criteria, are adaptable to our fast-paced environment, and can work within the specified shift schedule and salary range.  Additionally, any insights into challenges you anticipate in sourcing these candidates would be greatly appreciated, as it will help us refine our strategy.  We look forward to your response and thank you for your continued partnership and support in this recruitment effort.

3+ years of IBM iSeries operational or system administration experience

Monitor software usage to identify obsolete IBM licensed operating system and LPP software.

Backup all operating system and third-party system software libraries per the establish CVSH processes and guidelines.

Monitor backup submission, start-up, and processing.

Confirm backups have completed successfully.

Respond to system alerts and critical errors using CVSH standard automation, monitoring, and incident management tools.

Open incident tickets in the ServiceNow ITSM tool when critical events are identified.

Provide first-level support and analysis for system error and exception messages as detected by automation and system monitoring facilities.

Escalate and follow up on Hardware, Application, and Operating System errors, and exception messages as detected by automation following the CVSH incident management processes.

Provide first-level resolution and/or escalate incidents and request tickets generated by automation.

Monitor replication functions to ensure replicated objects remain synchronized between systems.

Administer virtual tape management technology hardware and software.

Provide automated message response to common messages that require a response.

Perform system recycles (shutdown / IPL procedures) for Non-Production systems where appropriate as part of the backup process.

Thanks,

Anand

Keywords: information technology
Job Opening !! IBM iSeries Prod Support ::Remote
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Fri Sep 06 02:05:00 UTC 2024

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