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ServiceNow Support Engineer at Philadelphia, Pennsylvania, USA
Email: [email protected]
Hi

Title: ServiceNow Support Engineer

Location: Philadelphia, PA (onsite 3 days in a week)

Mode: Contract

Job Description:

Prior experience and
understanding on ServiceNow development and integrations for ITSM module.

Candidates with
specific experience related to Support as a senior level capacity Level 2
Tickets and working with VP/Directors and Senior members of the customer side.
Must be open to occasional late and weekend shifts

Oversee the incident
and problem management processes, ensuring timely resolution of issues and
identifying root causes for continuous improvement.     

Maintained production
instances and non-production instances.

Supported many teams
on reviewing the code and configuration changes and deploying them to
production instances.

Experience with
ServiceNow issues analysis and fixing for ITSM modules.

Demonstrate in-depth
knowledge of ServiceNow platform administration, configuration, customization,
upgrade, and patching.

Lead and mentor a
team of ServiceNow engineers, providing guidance, technical expertise, and
fostering a collaborative work environment.

Regards,

Priyanka

Lead Recruiter

Net
2
Source Inc. |
Address:
270 Davidson Ave, Suite 704, Somerset,
NJ 08873, USA

 Email:

[email protected]

| Web:

www.net2source.com

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Keywords: information technology New Jersey Pennsylvania
ServiceNow Support Engineer
[email protected]
[email protected]
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Fri Sep 06 20:05:00 UTC 2024

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Location: Philadelphia, Pennsylvania