| ONLY W2(Need Help Desk III, Local to WI) at Madison, Wisconsin, USA |
| Email: [email protected] |
| ROLE TITLE: Help Desk III Location: Madison, WI Duration: 6 Months+ 100% Onsite (5 days a week) ONLY USC/GC Rate $25 on W2 No Benefits or $30 on C2C/1099 LOCAL MUST Required Skills: Helpdesk Roles (6+ years) Ability to independently analyze root causes and resolve complex IT issues related to DFI hardware and software (e.g., Lenovo laptops, Apple iPhones, MS Windows, M365). Effective and professional communication and interpersonal skills, especially when dealing with various customers, including executives. Ability to lead and implement ITSM improvement initiatives based on ITIL and industry best practices. Highly self-motivated with the ability to prioritize and execute tasks effectively, with strong attention to detail. Nice to Have Skills: ITIL 4 Foundation certification (or similar). CompTIA A+ certification (or similar). PMP certification (or similar). Interview Process: Teams video call with the camera on. Additional Details: Will this position have access to FTI (Federal Tax Information) No Are on-call hours required No Will the position require any weekend coverage (i.e., weekend maintenance) No -- Keywords: information technology green card wtwo microsoft Wisconsin ONLY W2(Need Help Desk III, Local to WI) [email protected] |
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| Fri Sep 06 21:12:00 UTC 2024 |