| Urgently required--------ServiceNow L2 Support Role-------Philadelphia, PA [3 days Onsite/Week]-------EST Zone Candidates Only----H1B & H4EAD only with Passport no. at Philadelphia, Pennsylvania, USA |
| Email: [email protected] |
| Greetings, This is Pranshu and I'm a recruiter at Group Nine LLC. I am having a below position. Share me the resumes for the same. EST Zone Candidates Only----H1B & H4EAD only with Passport no. Title : ServiceNow L2 Support Role Location : Philadelphia, PA [3 days Onsite/Week] Type : 12 months contract Job Description: Resource who has worked on support engagements Prior experience and understanding on ServiceNow development and integrations for ITSM module. Candidates with specific experience related to Support as a senior level capacity Level 2 Tickets and working with VP/Directors and Senior members of the customer side. Must be open to occasional late and weekend shifts Oversee the incident and problem management processes, ensuring timely resolution of issues and identifying root causes for continuous improvement. Maintained production instances and non-production instances. Supported many teams on reviewing the code and configuration changes and deploying them to production instances. Experience with ServiceNow issues analysis and fixing for ITSM modules. Demonstrate in-depth knowledge of ServiceNow platform administration, configuration, customization, upgrade, and patching. Lead and mentor a team of ServiceNow engineers, providing guidance, technical expertise, and fostering a collaborative work environment. Work with a solid understanding of Agile project methodologies and ITIL processes. 4 Thank you for your time! Pranshu Tyagi Senior Technical Recruiter We Support DIRECT CLIENTS, System Integrators and Prime Vendors! T: 734-807-7005 [email protected] | www.groupninellc.com 24155 Drake Rd, Farmington Hills, MI 48335, United States An E Verified Employer Sincerely yours Pranshu Tyagi Keywords: access management Michigan Pennsylvania Urgently required--------ServiceNow L2 Support Role-------Philadelphia, PA [3 days Onsite/Week]-------EST Zone Candidates Only----H1B & H4EAD only with Passport no. [email protected] |
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| Fri Sep 06 21:23:00 UTC 2024 |