| Job description - Audio Visual Technician at Remote, Remote, USA |
| Email: [email protected] |
| From: Arun Prasad, Teamware solutions [email protected] Reply to: [email protected] Job Title : Audio Visual Technician Location : San Jose, TX Type of Job: W2 Mode: Onsite Client: TCS/Internal Mail to reach: [email protected] Job Description: Microsoft Meeting Room Engineer * Expertise on Teams Pro Portal, Configuration Management of Meeting Room systems via Intune * Provide expert Conference Room AV Support, including troubleshooting and resolving technical issues promptly and effectively. * Remotely configure, and maintain AV equipment in various AV spaces, ensuring optimal performance and functionality. * Provide Tier 3 support for video conferencing systems, troubleshooting and resolving complex issues promptly. * You will work with manufactures such as Logi, Crestron, Appspace, etc. * Collaborate with Tier 1 and Tier 2 support teams to ensure effective escalation and resolution of technical problems. * Problem management of platform and large-scale device issues. Work with OEMs and manufactures to resolve and deploy updates/fixes. * Demonstrate proficiency in working with and supporting Cisco / Logitech / Surface HUBs Video Conferencing equipment, ensuring seamless and high-quality video conferencing experiences. * Assist in troubleshooting Microsoft Teams Meetings, offering guidance and solutions to ensure successful virtual collaborations. * Conduct regular inspections and system checks in conference rooms to maintain the health and functionality of AV and network equipment. * Deliver IT AV support for large group meetings and events, ensuring smooth operation and technical assistance as needed. * Maintain accurate records of AV equipment inventory, configurations, and maintenance activities. * Understanding of Room Systems cabling and troubleshooting with respect to overall Room Peripherals like, Microphones, Displays, Schedulers, Speakers, Transmitters etc * Understanding of Room Systems cabling and troubleshooting with respect to Camera Placements, Room Lighting, Proximity, Focus etc. * Expertise on E911, Free/Busy / Automatic Calendar options, Civic Address, Longitudes and Latitudes Mapping for Emergency Services * Resource Account Provisioning, Decomissioning, Hiding any Room from GAL * Knowledge of Active Directory Users and Computers * Knowledge around networks with respect to VLAN * Experience with Executive Level of Support with respect to Video Conferencing * Ability to provide make-shift solutions to facilitate large meetings. * Understanding around the latest technologies with respect to Meeting Rooms and the market standards Understanding around the usage of DSP and Modulation with the equipment * Good knowledge around PowerShell Scripting and Microsoft Defender / Intune * Should have good communication skills to be able to communicate within the team and should have a methodological approach to develop configurations alongside different stakeholders and vendors. * Liaise with vendors and service providers to manage procurement, installation, and support of video conferencing equipment and services * Must have experience with deployment mechanisms for Microsoft Teams Room Systems along with Vendor Coordination * Must be able to communicate on the Technical Front Keywords: information technology wtwo Texas Job description - Audio Visual Technician [email protected] |
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| Fri Sep 06 22:05:00 UTC 2024 |