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PEGA Technical Lead at 100% Remote role at Remote, Remote, USA
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Vinkal Dhaka,

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Title: PEGA Technical Lead (CSSA)

Location: Remote  100%

Contract/C2C

Job Description -

PEGA Technical Lead (CSSA) 

Pega CS(Customer Service) framework experience must.

Responsibilities: 

Assist LSA in defining the technical architecture of the Pega application 

Design and implement case hierarchy and relationships between cases; Case design patterns 

Design a case data model to support reuse and integrity 

Implementation of Pega UX using Cosmos, Mashup, DXAPI 

Design and implementation of security model for the Pega application including SAML/SSO  

Design and implementation of integrations (REST, JMS,SOAP, FILE, MQ etc) 

Design and implementation of Pega reports, insights, explore data, data extraction via BIX, data flows.  

Develop the functionalities with App Studio, Dev Studio 

Adopt  Pega best practices across Pega application development lifecycle 

Expertise in configuring Flows, Data transforms, Validation rules, Decision rules, Declare expression, trigger, on change, mapping rules, circumstances, Work groups, work baskets and routing rules (GetNextWork). 

Well versed in Pega effort estimation 

Requirements: 

6-8 years of IT experience with at least 4+years of experience as CSSA and delivered at least 4 pega programs 

Certified Pega Senior System Architect (v 8.6 or later)  

BE / BTech 

Desired to have worked on at-least one Pega strategic application 

Knowledge of Pega 8.4+ platform its latest features including decisioning and AI, Process AI- Prediction widget, AI overlay, Data pages (Savable, Editable etc), digital messaging channels (MMS/SMS, Twitter, Web Messaging, WhatsApp Messenger), Pega email bot, Pega IVA 

Hands-on with Pega App/Dev studio and Agile tools 

Experience with JAVA and related technologies, including relational databases and enterprise architectures 

Effectively communicate to internal and external business partners on solution design 

Keywords: artificial intelligence user experience message queue information technology
PEGA Technical Lead at 100% Remote role
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Fri Sep 06 23:20:00 UTC 2024

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