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100% Remote --Salesforce commerce cloud Support Engineer at Commerce, Georgia, USA
Email: [email protected]
Lead Salesforce
commerce cloud Support Engineer

Location: 100% Remote

Mandatory skills: SFCC Headless architecture & OCAPI knowledge

Primary Technology/skills bachelors degree in computer science, a related
business or technology field, or equivalent work experience required.

Minimum of 8 years of hands-on experience in leading direct-to-consumer
Salesforce B2C Commerce projects in the areas of solution design, commerce user
flows, digital merchandising, information architecture, systems integration,
data modelling.

Relevant experience providing production support for a high-priority
application

Experience of SFRA and understanding of SFCC architecture & concepts.

Technical experience in JavaScript, Node.js, HTML, CSS, SCSS and jQuery.

Strong technical experience in creating storefront experiences, jobs,
controllers, models.

Experience with OCAPI.

Strong experience in ISML templates.

Experience with Confluence, Jira, VSCode and GitHub.

Technical experience in writing unit test cases with Mocha/chai.

Experience with RESTful APIs and web services.

Experience with third party integrations.

Experience in merchandising B2C storefronts.

Good debugging skills.

Knowledge of responsive design and mobile optimization.

Understanding of AJAX and asynchronous programming.

Understanding of MVC architecture.

Familiarity with E-commerce concepts including shopping carts, checkout
processes, payment gateways and order management.

Experience with working in Agile methodology, participating in daily
stand-ups, sprint planning and retrospectives.

Strong communicational skills to work effectively with cross-functional
teams.

Experience with Headless Commerce (B2C) Implementation.

Knowledge of PCM tools such as Salsify, Inriver.

Knowledge of SEO optimizations and search engines is good to have.

Experience with working in Agile methodology, participating in daily
stand-ups, sprint planning and retrospectives. Hands on
tools like Jira, ServiceNow etc.

Serve as day-to-day technical platform SME to client and internal teams.

Lead discovery efforts to gather necessary information from clients and
internal team members to appropriately understand business needs and solution
requirements for B2C eCommerce efforts.

Develop deep knowledge of each client's business and available data to ensure
solution is on par with client's commerce objectives.

Work closely with the project management team to manage workflow and
deadlines across multiple, simultaneous platform-related projects and change
controls.

Salesforce Developer Certification

Salesforce architect certifications are highly valued.

Exposure to other Salesforce Industry Cloud (Consumer Cloud, Financial
Services Cloud, Heath Cloud, etc.) capabilities is a plus.

Knowledge of any CMS system such as CoreMedia, Magnolia etc , including how
to manage and organize content, configure templates, and utilize its tools to
create and manage digital content effectively

Proficiency in integrating with various APIs to connect with Payment
Gateways, CRM Systems, ERP Systems and Third Party Services.

Experience with Akamai, global content delivery network (CDN) and
cybersecurity. Ability to integrate and manage APIs within the Akamai framework
and optimize the performance of Ecom sites during high traffic scenarios.

Proven ability to design and optimize business processes and integrate
business processes across disparate enterprise systems.

Knowledge of integration and headless/composable architecture as well as
third-party integration tools and ETL (Such as MuleSoft, Boomi, Informatica,
Jitterbit etc.) with Salesforce.

HTML, XML, APIs, JavaScript, and Ajax web development languages

Expert understanding of B2C commerce practices, including customer journeys,
composable storefronts, order management and payment systems, and cross-channel
experiences.

Excellent oral and written communication skills.

Experience managing and upskilling teams and supporting individual team
member growth.

Comfortable working with all levels of an organization and capable of
communicating as effectively with technical staff as with business and
management.

Deep functional and technical understanding of SaaS, PaaS, IaaS and other
Cloud Computing Services is a plus.

--

Samuel McCoy 

Account Manager 

[email protected]

linkedin: https://www.linkedin.com/in/sai-krishna-putta-845518232/

Email is the Best way To reach me . 

--

Keywords: javascript information technology
100% Remote --Salesforce commerce cloud Support Engineer
[email protected]
[email protected]
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Mon Sep 09 18:51:00 UTC 2024

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