100% Remote --Salesforce commerce cloud Support Engineer at Commerce, Georgia, USA |
Email: [email protected] |
Lead Salesforce commerce cloud Support Engineer Location: 100% Remote Mandatory skills: SFCC Headless architecture & OCAPI knowledge Primary Technology/skills bachelors degree in computer science, a related business or technology field, or equivalent work experience required. Minimum of 8 years of hands-on experience in leading direct-to-consumer Salesforce B2C Commerce projects in the areas of solution design, commerce user flows, digital merchandising, information architecture, systems integration, data modelling. Relevant experience providing production support for a high-priority application Experience of SFRA and understanding of SFCC architecture & concepts. Technical experience in JavaScript, Node.js, HTML, CSS, SCSS and jQuery. Strong technical experience in creating storefront experiences, jobs, controllers, models. Experience with OCAPI. Strong experience in ISML templates. Experience with Confluence, Jira, VSCode and GitHub. Technical experience in writing unit test cases with Mocha/chai. Experience with RESTful APIs and web services. Experience with third party integrations. Experience in merchandising B2C storefronts. Good debugging skills. Knowledge of responsive design and mobile optimization. Understanding of AJAX and asynchronous programming. Understanding of MVC architecture. Familiarity with E-commerce concepts including shopping carts, checkout processes, payment gateways and order management. Experience with working in Agile methodology, participating in daily stand-ups, sprint planning and retrospectives. Strong communicational skills to work effectively with cross-functional teams. Experience with Headless Commerce (B2C) Implementation. Knowledge of PCM tools such as Salsify, Inriver. Knowledge of SEO optimizations and search engines is good to have. Experience with working in Agile methodology, participating in daily stand-ups, sprint planning and retrospectives. Hands on tools like Jira, ServiceNow etc. Serve as day-to-day technical platform SME to client and internal teams. Lead discovery efforts to gather necessary information from clients and internal team members to appropriately understand business needs and solution requirements for B2C eCommerce efforts. Develop deep knowledge of each client's business and available data to ensure solution is on par with client's commerce objectives. Work closely with the project management team to manage workflow and deadlines across multiple, simultaneous platform-related projects and change controls. Salesforce Developer Certification Salesforce architect certifications are highly valued. Exposure to other Salesforce Industry Cloud (Consumer Cloud, Financial Services Cloud, Heath Cloud, etc.) capabilities is a plus. Knowledge of any CMS system such as CoreMedia, Magnolia etc , including how to manage and organize content, configure templates, and utilize its tools to create and manage digital content effectively Proficiency in integrating with various APIs to connect with Payment Gateways, CRM Systems, ERP Systems and Third Party Services. Experience with Akamai, global content delivery network (CDN) and cybersecurity. Ability to integrate and manage APIs within the Akamai framework and optimize the performance of Ecom sites during high traffic scenarios. Proven ability to design and optimize business processes and integrate business processes across disparate enterprise systems. Knowledge of integration and headless/composable architecture as well as third-party integration tools and ETL (Such as MuleSoft, Boomi, Informatica, Jitterbit etc.) with Salesforce. HTML, XML, APIs, JavaScript, and Ajax web development languages Expert understanding of B2C commerce practices, including customer journeys, composable storefronts, order management and payment systems, and cross-channel experiences. Excellent oral and written communication skills. Experience managing and upskilling teams and supporting individual team member growth. Comfortable working with all levels of an organization and capable of communicating as effectively with technical staff as with business and management. Deep functional and technical understanding of SaaS, PaaS, IaaS and other Cloud Computing Services is a plus. -- Samuel McCoy Account Manager [email protected] linkedin: https://www.linkedin.com/in/sai-krishna-putta-845518232/ Email is the Best way To reach me . -- Keywords: javascript information technology 100% Remote --Salesforce commerce cloud Support Engineer [email protected] |
[email protected] View all |
Mon Sep 09 18:51:00 UTC 2024 |