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SFCC Support Engineer // Remote // Contract at Remote, Remote, USA
Email: [email protected]
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[email protected]

Role:- SFCC
Support Engineer

Location: Remote

Job Type:
Contract

Mandatory skills:
SFCC Headless architecture & OCAPI knowledge

Primary Technology/skills

 Bachelors degree in Computer Science, a related
business or technology field, or equivalent work experience required.

Minimum
of 8 years of hands-on experience in leading direct-to-consumer
Salesforce B2C Commerce projects in the areas of solution design,
commerce user flows, digital merchandising, information architecture,
systems integration, data modelling.

Relevant
experience providing production support for a high-priority application

Experience
of SFRA and understanding of SFCC architecture & concepts.

Technical
experience in JavaScript, Node.js, HTML, CSS, SCSS and jQuery.

Strong
technical experience in creating storefront experiences, jobs,
controllers, models.

Experience
with OCAPI.

Strong
experience in ISML templates.

Experience
with Confluence, Jira, VSCode and GitHub.

Technical
experience in writing unit test cases with Mocha/chai.

Experience
with RESTful APIs and web services.

Experience
with third party integrations.

Experience
in merchandising B2C storefronts.

Good
debugging skills.

Knowledge
of responsive design and mobile optimization.

Understanding
of AJAX and asynchronous programming.

Understanding
of MVC architecture.

Familiarity
with E-commerce concepts including shopping carts, checkout processes,
payment gateways and order management.

Experience
with working in Agile methodology, participating in daily stand-ups,
sprint planning and retrospectives.

Strong
communicational skills to work effectively with cross-functional teams.

Experience
with Headless Commerce (B2C) Implementation.

Knowledge
of PCM tools such as Salsify, Inriver.

Knowledge
of SEO optimizations and search engines is good to have.

Experience
with working in Agile methodology, participating in daily stand-ups, sprint

planning and retrospectives. Hands on tools like Jira,
ServiceNow etc.

Serve
as day-to-day technical platform SME to client and internal teams.

Lead
discovery efforts to gather necessary information from clients and
internal team members to appropriately understand business needs and
solution requirements for B2C eCommerce efforts.

Develop
deep knowledge of each client's business and available data to ensure
solution is on par with client's commerce objectives.

Work
closely with the project management team to manage workflow and deadlines
across multiple, simultaneous platform-related projects and change
controls.

Salesforce
Developer Certification

Salesforce
architect certifications are highly valued.

Exposure
to other Salesforce Industry Cloud (Consumer Cloud, Financial Services
Cloud, Heath Cloud, etc.) capabilities is a plus.

Knowledge
of any CMS system such as CoreMedia, Magnolia etc , including how to
manage and organize content, configure templates, and utilize its tools to
create and manage digital content effectively

Proficiency in integrating with various APIs to connect with
Payment Gateways, CRM Systems, ERP Systems and Third Party Services.

Experience
with Akamai, global content delivery network (CDN) and cybersecurity.
Ability to integrate and manage APIs within the Akamai framework and
optimize the performance of Ecom sites during high traffic scenarios.

Proven
ability to design and optimize business processes and integrate business
processes across disparate enterprise systems.

Knowledge
of integration and headless/composable architecture as well as third-party
integration tools and ETL (Such as MuleSoft, Boomi, Informatica, Jitterbit
etc.) with Salesforce.

HTML,
XML, APIs, JavaScript, and Ajax web development languages

Expert
understanding of B2C commerce practices, including customer journeys,
composable storefronts, order management and payment systems, and
cross-channel experiences.

Excellent
oral and written communication skills.

Experience
managing and upskilling teams and supporting individual team member
growth.

Comfortable
working with all levels of an organization and capable of communicating as
effectively with technical staff as with business and management.

Deep
functional and technical understanding of SaaS, PaaS, IaaS and other Cloud
Computing Services is a plus.

Best Regards

Anshu Sahu

[email protected]

214-785-8695

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Keywords: javascript information technology
SFCC Support Engineer // Remote // Contract
[email protected]
[email protected]
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Mon Sep 09 20:14:00 UTC 2024

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