| Automated QA Kore AI at Remote, Remote, USA |
| Email: [email protected] |
| From: Harish, KKSOFT [email protected] Reply to: [email protected] Iselin, NJ(South) Charlotte, NC~Malvern, PA Cyara, Python, AWS , Node.js, Kore.Ai, Conversational AI, Chatbot, VoiceBot, Python, Java, JavaScript Provides subject matter expertise in testing bots using Kore.ai across domains (voice, web agent assist). Expertise in testing for bots across chat, voice and agent assist. Expertise in troubleshooting Kore.ai errors. Expertise in verifying business requirements Ability to lead technical testing sessions with cross-functional teams (developers, UX designers, data analysts, product owners) Willingness to provide guidance and support as testers, data scientists, ux designers are learning this new way of working. Provides subject matter expertise for unit and integration testing for features developed on the Kore.ai platform. Assistance in creating runbooks and documenting production support guidelines based on experience at other firms. Serves as a Kore technical ambassador as the Vanguard team identifies Kore defects and / or Kore feature requests. Participates in design, code, and test inspections throughout the life cycle to identify issues. Explains technical considerations at related meetings, including those with internal departments. Writes and elevates code using Vanguards SDLC tools and process. Consults on implementation of knowledge and call summarization features, inclusive of Gen AI Support during production incidents involving the Kore platform and features running on the platform Provide Subject matter expertise in monitoring and telemetry tools and provide guidance in defining SLO/SLA for each bot. Other duties as agreed to by both parties Will work in high traffic / real-time Enterprise apps Will be a part of Agile Methodologies, Design Patterns, and Software Revision Control Systems Will gain experience in scaling applications and database infrastructure Able to lead the team from technical, managerial leadership perspective Inspire & motivate team-mates and be a cross-functional go-to-person Implementing proofs of concept, prototypes and production-grade software Keywords: artificial intelligence user experience javascript golang New Jersey North Carolina Pennsylvania Automated QA Kore AI [email protected] |
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| Mon Sep 09 21:43:00 UTC 2024 |