| SAP ECC ATTP _ Irving TX _ USC & GC Only at Irving, Texas, USA |
| Email: [email protected] |
| From: Himanshu, Kappium [email protected] Reply to: [email protected] Role: SAP ECC ATTP/ Enterprise Resource Planning Advisor Location: Hybrid in Irving, TX- Hybrid Visa: USC,GC JD: MUST HAVE: 5 years of experience 1. Enterprise Application Support experience 2. SAP ECC, preferably ATTP experience 3. Experience in Support engagements. Job Description: Seasoned SAP ATTP project/program manager with strong technical and enterprise-wide support management experience - Incident response: Coordinating and directing all aspects of the incident response effort. This can include devising and delegating roles as needed, such as tech leads or communications managers. Incident management: Establishing protocols for detecting, responding to, and resolving incidents. This includes creating and implementing incident management response procedures, such as an incident report system. Incident communication: Serving as the central point of contact for updating key stakeholders, such as senior management. Incident prevention: Developing software or hardware solutions to prevent incidents from happening again. This can also include implementing more effective preventive measures. Incident documentation: Maintaining incident logs and processing incident reports for review with upper management. Incident training: Providing training for technical support teams. Incident policy: Defining policies for the organization regarding the process Must have - 1. Enterprise Application Support experience 2. SAP ECC, preferably ATTP experience 3. Experience in Support engagements Nice to have - 1. ITIL or ITSM certified 2. Experience in ServiceNow or similar tools 3. Experience working with offshore team Keywords: green card Texas SAP ECC ATTP _ Irving TX _ USC & GC Only [email protected] |
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| Mon Sep 09 22:45:00 UTC 2024 |