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Urgent requirement--SAP ATTP Project-Program Manager--Hybrid in Irving, TX. at Irving, Texas, USA
Email: [email protected]
From:

Karan Chaudhary,

TEK Inspirations LLC

[email protected]

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Job Description -

Title- SAP ATTP Project/Program Manager

Location: Hybrid in Irving, TX.

Duration: 6+ Month

MOI: Skype

MUST HAVE: 5 years of experience 1. Enterprise Application Support experience 2. SAP ECC, preferably ATTP experience 3. Experience in Support engagements.

Job Description:

Seasoned SAP ATTP project/program manager with strong technical and enterprise-wide support management experience -

Incident response: Coordinating and directing all aspects of the incident response effort. This can include devising and delegating roles as needed, such as tech leads or communications managers.

Incident management: Establishing protocols for detecting, responding to, and resolving incidents. This includes creating and implementing incident management response procedures, such as an incident report system.

Incident communication: Serving as the central point of contact for updating key stakeholders, such as senior management.

Incident prevention: Developing software or hardware solutions to prevent incidents from happening again. This can also include implementing more effective preventive measures.

Incident documentation: Maintaining incident logs and processing incident reports for review with upper management.

Incident training: Providing training for technical support teams.

Incident policy: Defining policies for the organization regarding the process

Must have -

1. Enterprise Application Support experience

2. SAP ECC, preferably ATTP experience

3. Experience in Support engagements

Nice to have -

1. ITIL or ITSM certified

2. Experience in ServiceNow or similar tools

3. Experience working with offshore team

Keywords: Texas
Urgent requirement--SAP ATTP Project-Program Manager--Hybrid in Irving, TX.
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Mon Sep 09 22:52:00 UTC 2024

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