| Test Automation Specialist :: Remote at Harrisburg, Pennsylvania, USA |
| Email: [email protected] |
| From: Akshit, Stellentit [email protected] Reply to: [email protected] Hi Hope you are doing well Title : - Test Automation Specialist Location: Harrisburg, PA - local candidates only - must be within one hour of central PA. Position Type: Remote, candidate will be required onsite for interviews, first day, training and meetings Duration : 9 Month Contract (Possible Extension) Face to Face Interview Max Hourly Rate :- $30-40/ Hr on C2C Position Description:- Position Overview: The candidate will analyze performance requirements, develop automated tests, and support developers in executing testing plans, with a focus on performance testing. Additionally, the role includes maintaining testing tools, troubleshooting technical issues, and collaborating with cross-functional teams to ensure high-quality support and continuous improvement in customer interactions. 4 years of experience with industrial-grade testing tools such as IBM Rational Performance Tester, Selenium, or Apache JMeter. Duties: Analyze performance requirements from business areas and develop automated tests to meet those requirements. Candidate should be able to explain good design principles and ask for required input and data from the project team to measure performance. Support developers as they build automated test scripts and plans that the candidate will execute. Gather requirements and formalize into a testing plan. Program, configure, automate, and execute testing, primarily performance testing. Record, create, edit, and execute tests for both quality and performance on systems. Report and present verbally and in writing test results for development teams to assist in isolating defects and vulnerabilities. Perform analysis, triage, and remediation as needed to ensure proper execution of tests and to resolve connectivity or other run-time issues. Automated testing of other types, including functional and regression testing may be included but are less than 10% of testing requests. Perform research on testing tools in the marketplace for features and pricing. Responsible for reviewing vendor documentation and presenting customized documentation for the proper implementation of tools. Maintain and update versions of existing tools. Roll out new versions to users, as needed. Respond to customer inquiries via phone, email, chat, and other communication channels in a timely and professional manner. Troubleshoot technical issues and provide step-by-step instructions or guidance to resolve customer concerns. Document and track customer interactions and issue resolutions using our CRM system (Remedy). Collaborate with cross-functional teams to escalate and resolve customer issues efficiently. Identify common customer challenges and contribute to the development of self-service resources, knowledge base articles, and other support materials. Proactively follow up with customers to ensure their issues are fully resolved and their needs are met. Continuously seek opportunities to improve the customer support experience and provide feedback to the team leads and management. Required Skills: 4 years of industrial grade testing tools such as IBM Rational Performance Tester, Selenium, or Apache JMeter to build & run quality &/or performance tests 2 years of basic programming knowledge in a common language. Customize test scripts w/variable data & adjust test execution to properly reflect test requirements 2 years of knowledge of a common integrated development environment (IDE) such as Eclipse or MS Visual Studio Experience with Microsoft Windows Experience with Microsoft Office 365 Ability to communicate and work independently Excellent customer service skills Knowledge of digital accessibility concepts and technique Thanks & Regards Akshit Sisonia - Sr. Technical Recruiter Email- [email protected] STELLENT IT A Nationally Recognized Minority Certified Enterprise " Happiness can be found, even in the darkest of times, if one only remembers to turn on the light ." - JK Rowling Keywords: information technology microsoft Pennsylvania Test Automation Specialist :: Remote [email protected] |
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| Tue Sep 10 01:41:00 UTC 2024 |