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Test Engineer at Remote, Remote, USA
Email: [email protected]
From:

vinod Kumar,

itechus

[email protected]

Reply to:   [email protected]

Hi,

We have the below job Opportunity for you, please go through the job description and let me know your interest.

Role: Test Engineer

Duration: Long Term

Location: Raleigh, NC, Charlotte, NC, Malvern, PA, Iselin, NJ

Client: TCS

JD:

Role Description:

Provides subject matter expertise in testing bots using Kore.ai across domains (voice, web agent assist).

Expertise in testing for bots across chat, voice and agent assist.

Expertise in troubleshooting Kore.ai errors.

Expertise in verifying business requirements

Ability to lead technical testing sessions with cross-functional teams (developers, UX designers, data analysts, product owners)

Willingness to provide guidance and support as testers, data scientists, ux designers are learning this new way of working.

Provides subject matter expertise for unit and integration testing for features developed on the Kore.ai platform.

Assistance in creating runbooks and documenting production support guidelines based on experience at other firms.

Serves as a Kore technical ambassador as the Vanguard team identifies Kore defects and / or Kore feature requests.

Participates in design, code, and test inspections throughout the life cycle to identify issues.

Explains technical considerations at related meetings, including those with internal departments.

Writes and elevates code using Vanguard

s SDLC tools and process.

Consults on implementation of knowledge and call summarization features, inclusive of Gen AI

Support during production incidents involving the Kore platform and features running on the platform

Provide Subject matter expertise in monitoring and telemetry tools and provide guidance in defining SLO/SLA for each bot.

Other duties as agreed to by both parties

Will work in high traffic / real-time Enterprise apps

Will be a part of Agile Methodologies, Design Patterns, and Software Revision Control Systems

Will gain experience in scaling applications and database infrastructure

Able to lead the team from technical, managerial leadership perspective

Inspire & motivate team-mates and be a cross-functional go-to-person

Implementing proofs of concept, prototypes and production-grade software

Essential Skills:

Must have strong expertise in either Python, Node.js

Skillset should have the following Cyara testing tool, Selenium, Unit Testing Using Python

Familiarity with the automation testing tools technologies, Performance , Load, Smoke, Integration testing Knowledge of AI, NLP, ML, Chat bots will be an added advantage.

Knowledge on Linux / Unix flavors

Experience in Web Services using REST, SOAP

Knowledge of different authentication and authorization techniques

Strong knowledge of code documentation and handover

Experience building scalable, high-available mission-critical platforms

Exposure to any of the cloud platforms like AWS/GCP/Azure

Thanks & Regards

Vinod kumar

iTechUS, Inc

Direct: 802-627-2086

Phone: 802-383-1500 Ext 136

Keywords: artificial intelligence machine learning user experience javascript golang New Jersey North Carolina Pennsylvania
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Tue Sep 10 03:02:00 UTC 2024

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