Hiring | Dialer | Remote (US | CA) | Contract at Remote, Remote, USA |
Email: [email protected] |
From: Shalman M, Securekloud Technologies [email protected] Reply to: [email protected] Hi , Greetings from Securekloud !!! We do have opening for our client, Role : Dialer, Location : Remote (US / CA) Duration : Contract Job description: Technical Capabilities for the Team: Systems Leveraged: Dialer: Noble Dialer, Maestro, Harmony, Composer, Shift Track Text: Solutions by Text Other: GoTo Phones, Wallboards Abilities: Prioritize and execute new developments/enhancements quickly Text Builds (New and Edits) Campaign Builds (New and Edits) List Builds (New and Edits) IVR Development, Enhancements, and Routing Phone Line Allocations Proof of Testing Change Control Management Manage to NANP Daily Execution Performed by the Team: Hours of Operation: Monday - Thursday: 8 a.m. to 10 p.m. EST Friday: 8 a.m. to 7 p.m. EST Saturday: 8 a.m. to 1 p.m. EST (On demand) Ensure successful consumption of daily files Launch daily text and call campaigns/lists (Collection and Sales) Track requests and resolutions from agents Monitor and manage the dialer for optimal efficiency Provide recordings upon request Other Team Responsibilities: Adhere to regulations, company policies, and quality programs Collaborate closely with departments such as compliance, audit, legal, operations, and other key partners Reporting capabilities Identify areas for enhancement and propose changes Project team requirements for new state expansions, etc. And, more With Regards, Shalman M Associate - US Staffing SecureKloud Technologies Limited Direct : 510-256-5175 Email : [email protected] LinkedIn : linkedin.com/in/shalman-m-0b5b45177 Keywords: California Hiring | Dialer | Remote (US | CA) | Contract [email protected] |
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Tue Sep 10 04:14:00 UTC 2024 |