SAP ECC ATTPEnterprise Resource Planning Advisor, HybridinIrving, TX (Locals only) at Remote, Remote, USA |
Email: [email protected] |
Enterprise Resource Planning Advisor Location: Hybrid in Irving, TX. (Locals Only) Long term Virtual Interview USC/GC/H1B MUST HAVE: 5 years of experience 1. Enterprise Application Support experience 2. SAP ECC, preferably ATTP experience 3. Experience in Support engagements. Job Description: Seasoned SAP ATTP project/program manager with strong technical and enterprise-wide support management experience - Incident response: Coordinating and directing all aspects of the incident response effort. This can include devising and delegating roles as needed, such as tech leads or communications managers. Incident management: Establishing protocols for detecting, responding to, and resolving incidents. This includes creating and implementing incident management response procedures, such as an incident report system. Incident communication: Serving as the central point of contact for updating key stakeholders, such as senior management. Incident prevention: Developing software or hardware solutions to prevent incidents from happening again. This can also include implementing more effective preventive measures. Incident documentation: Maintaining incident logs and processing incident reports for review with upper management. Incident training: Providing training for technical support teams. Incident policy: Defining policies for the organization regarding the process Must have - 1. Enterprise Application Support experience 2. SAP ECC, preferably ATTP experience 3. Experience in Support engagements Nice to have - 1. ITIL or ITSM certified 2. Experience in ServiceNow or similar tools 3. Experience working with offshore team Thanks & Regards Andy Norris Sr. Recruitment Manager E-Strategy International Inc. Email: [email protected] Website: https://www.myestrategy.com/ Linked In: https://www.linkedin.com/in/andy-n-672064242/ -- Keywords: information technology green card Texas SAP ECC ATTPEnterprise Resource Planning Advisor, HybridinIrving, TX (Locals only) [email protected] |
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Tue Sep 10 19:12:00 UTC 2024 |