| ServiceNow ITSM Functional Lead at Harrisburg, PA - local candidates only at Harrisburg, Arkansas, USA |
| Email: [email protected] |
| From: ambika gupta, tek inspirations LLC [email protected] Reply to: [email protected] Job Description - ServiceNow ITSM Functional Lead Harrisburg, PA - local candidates only Position Type: Hybrid, some onsite work in Harrisburg, PA required Required Skill 8+ years of expertise in delivering services via ServiceNow for projects of various sizes and subject matter 5+ years of experience with designing business processes for ServiceNow implementation 5+ years of experience in delivering ServiceNow services as described within this request 2-3 years of experience working in a Business Analyst capacity Experience working with, and giving presentations to, senior leadership and stakeholder At least two prior support and enhancements projects as a functional or technical lea Experience working with ServiceNows GenAI model Now Assis At least one hands-on ServiceNow implementation project as a functional or technical lead within the ITSM model Experience coding and configuration of ServiceNow ITIL / ITSM practices and methodologies Proficient in the Microsoft Office 365 suite including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Modul Bachelors degree in business management or information system Experience in designing, architecting, or advising on human-to-computer interactions and interfaces and style Required Certifications ServiceNow Certified Implementation Specialist IT Service Management (CIS-ITSM) Plus, one or both of the following Certification Certified Business Analysis Professional (CBAP) Certified Software Quality Analyst (CSQA Preferred Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) An equivalent combination of education and/or experience may be accepted Keywords: information technology Pennsylvania ServiceNow ITSM Functional Lead at Harrisburg, PA - local candidates only [email protected] |
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| Tue Sep 10 20:12:00 UTC 2024 |