Hybrid || Lead ServiceNow SME Consultant || Bentonville, Alaska (Hybrid) at Bentonville, Arkansas, USA |
Email: [email protected] |
Job Title: ServiceNow SME Location: Bentonville, Arkansas (Hybrid) Duration: 6 Months Interview: Video Client: Logistics company Visa: USC, GC LinkedIn with pic We need a strong candidate interface with the C-suite. Responsibilities: This role involves being an expert techno-functional leader, guiding customers through the most complex and demanding ServiceNow implementations. The ServiceNow Master Architect will support a broad range of functional areas, including stakeholder management, handling deliverable development, data management and the creation of weekly presentations. You will work directly with internal stakeholders and manage their requirements as well. Engage in proposals response life cycle as ServiceNow technical solution lead Understand customer needs and requirements Draft solutions (Design/Build/Manage) defining scope & estimations, staffing plan, timelines, assumptions & dependencies, costing, RACI & SOW assistance, etc Incorporate IBM best practices and accelerators to complement ServiceNow modules Clearly articulate IBM Value add and differentiator in every solution Progress the solution through internal reviews and approval cycles Deliver presentations, proposals and quotes When appropriate, perform effective online demos during Client orals Maintain currency of Solution estimation models Lead Technical aspects of ServiceNow implementations projects. Provide technical guidance during workshops and assists in the creation and refinement of stories. Configures the ServiceNow platform during sprints while sharing knowledge and best practices with Platform Administrators. Design and communicate a Technical Architecture Blueprint based on Capability and Process Implementation Roadmaps aligning to desired Business outcomes Work in conjunction with Program Directors and Engagement Managers to assist with technical program level activities including the rollout of client centre of excellence (COE), delivery assurance and realization of customer journey. This may include time as a resident architect for strategic clients Required Technical and Professional Expertise 5-7+ years total IT work experience with BS Degree or higher 5+ years of relevant experience in selling and delivering ServiceNow solutions across multiple products ITSM, ITOM, ITBM, SAM, GRC, Security, CSM, HRSD, Portal etc., Attained highest level ServiceNow certifications at-least two product certifications 5+ years of ServiceNow implementation hands-on experience in at least two product lines, preferably IT and HR Good understanding of marketing leading Automation, AI, ML and Virtual Agent products including IBM (eg., Watson) Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions Ability to work collaboratively with [Practice Leader/Go-To-Market Leader] and 3rd party Channel Business Partners including ServiceNow Professional Services Preferred Technical and Professional Expertise Certified/ Enrolled in Master Architect (preferred) program Experience in developing industry solutions using ServiceNow 5-8 years of ServiceNow Implementations & Certifications across processes 3-5 years of expertise in ServiceNow Implementation Methodology Architect Certification in any latest technology Thanks & Regards, Pragya Singh | Technical Recruiter Verve IT Consulting Office: 646-462-3600 Ext: 107, Email: [email protected] : linkedin.com/in/pragya3008 3811 Ditmars, Blvd #20 Astoria, NY 11105 || Website: www.verveitconsulting.com Note: Due to high volume of calls, I may miss your call, email is the better way to reach me. Keywords: cprogramm artificial intelligence machine learning information technology golang green card New York Hybrid || Lead ServiceNow SME Consultant || Bentonville, Alaska (Hybrid) [email protected] |
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Wed Sep 11 21:11:00 UTC 2024 |