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Hiring for - Salesforce Architect- Roseland, NJ at Roseland, New Jersey, USA
Email: [email protected]
Hello,

Hope you are doing great.

My name is Rajeev and I represent US Tech Solutions. US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more
about US Tech Solutions, please visit our website

www.ustechsolutions.com

Role: Salesforce Architect

Location:  Roseland, NJ Onsite Position

Duration: Contract

Note : Please dont share developer profiles.

Details:

Technical:

Service Cloud Product Management and Solution Design Experience

Specifically, case page and call and chat integration across large scale implementation

Migrations from Siebel systems

Genesys Cloud experience is a plus

Experience Cloud Product Management and Solution Design Experience

Comfort with CRMA, Tableau and Analytics

Soft Skills:

Can manage a relationship-based environment with many competing priorities

Can cut through noise to get to the root of asks and drivers

Ability to balance driving work forward while handling executive pressure

What You'll Do:

Here's what you can expect on a typical day: 

Scrums.

You'll start each day working with teams to understand responsibilities, identify any issues, and communicate priorities.  You are a key member of the team, helping bridge the technical requirements between product
management and development.

Feature Design.

You'll lead feature design to bring the art of the possible to life. You're always learning and researching new industry trends to make our products better. You'll incorporate what makes sense for on our clients, the
market, ADP's goals into your features.

Relationships.

You'll create strong alliances with diverse stakeholders and ensure everyone is in this together and communicates most appropriately. You'll collaborate across multiple teams with developers, product managers, other
solution architects, and UX teams, to name some, to continually drive innovation and make the product the best it can be.  

Measurement.

You will measure, monitor and report product metrics, product outcomes and business outcomes. 

Variety of work.

There is no typical day. You could be working on feature design, new features, product enhancements or business improvements. Best part You'll get to see those ideas come to life. 

Presentations.

You'll speak to internal and external stakeholders to communicate and defend ideas while answering critical questions.

You'll Love Working Here Because You Can:

Deliver at epic scale.
 We deliver real user outcomes using strong judgment and good instincts. We're obsessed
with the art of achieving simplicity with a focus on client happiness and productivity.

Be surrounded by curious learners.
 We align ourselves with other smart people in an environment where we grow
and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.

Act like an owner & doer.
 Mission-driven and committed to leading change, you will be encouraged to take on
any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.

Give back to others.

Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.

Join a company committed to equality and equity. 

Our goal is to impact lasting change through our actions.

Preferred Qualifications:

8+ years of Product Management and Technical Solution Design Experience. 

To thrive in this role, you have experience deploying and maintaining cloud-based Salesforce CRM solutions, both Service Cloud & Experience Cloud, with hands-on
involvement in the technical design of the capabilities to deliver products to market in an Agile environment. 

The ideal candidate is versed in Salesforce product strategy, development, design, and rollout, with a penchant for user experience.

Experience with Salesforce CRM Analytics and Tableau to fully integrate the client and associate experience and drive data driven designs and outcomes

You are skilled at breaking down complex subject matters for non-technical audiences, clearly explaining ideas, creating compelling arguments, and delivering
visual and verbal information for maximum impact. 

You focus on data driven decision making, are empathetic to client needs, can bridge the gap between business needs and technical possibilities and can drive
to closure in an environment where there are many competing priorities. 

You can think both large and small, building capabilities that can be used across the entire organization as well as designing for the uniqueness of each
individual associate.

Experience with delivering A.I.-powered solutions for customer service and/or sales at an enterprise scale is a plus

Experience in Human Capital Management is a plus.

Thanks, and Regards

Rajeev Kumar.P

Lead Recruiting Specialist

REINVENTING HUMAN

ustechdigital.com

[email protected]

https://www.linkedin.com/in/iamrajeev639/

10 Exchange Place, Jersey City, NJ 07302, USA

***** DISCLAIMER: The information contained in this email, or its attachments is confidential and may be legally privileged. It is intended solely for the addressee and access to this email
or attachments by anyone else is unauthorized. Any views or opinions presented are solely those of the author and do not necessarily represent those of US Tech Solutions. If you are not the intended recipient, any disclosure, copying, distribution or any action
taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. If you have received this email in error, please notify the sender immediately by reply or telephone and ensure all copies are deleted from your system. US Tech Solutions delivers
global contingent workforce solutions and detailed privacy policy of US Tech Solutions can be found on our website *****

***** DISCLAIMER: The information contained in this email or its attachments is confidential and may be legally privileged. It is intended solely for the addressee and access to this email or attachments by anyone else is unauthorized. Any views or opinions
presented are solely those of the author and do not necessarily represent those of US Tech Solutions. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and
may be unlawful. If you have received this email in error, please notify the sender immediately by reply or telephone and ensure all copies are deleted from your system. US Tech Solutions delivers global contingent workforce solutions and detailed privacy
policy of US Tech Solutions can be found on the website at www.ustechsolutionsinc.com *****

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Keywords: user experience information technology New Jersey
Hiring for - Salesforce Architect- Roseland, NJ
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Wed Sep 11 21:35:00 UTC 2024

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Location: Roseland, New Jersey