| Senior Application Developer (Customer Service Team) || Okemos, MI || Hybrid at Okemos, Michigan, USA |
| Email: [email protected] |
| From: Roopesh Sharma, VIZON INC [email protected] Reply to: [email protected] Hello, Hope you are doing great. Please response me on my official email - [email protected] Senior Application Developer (Customer Service Team) Location: Okemos, MI - Hybrid (minimum of 2 days a week in Okemos, subject to change in the future) Need Photo ID & LinkedIn Link Must have excellent comm & technical skills Telecommunications Engineer Job Description: Details: The ideal candidate should have at least 5 years of experience in one or more of the following: Web services and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST) Software development in an object oriented programming language; ability to design, develop and support advanced IVR applications. Knowledge of PBX architecture, telecommunication network services, and contact center systems. Working knowledge of and the ability to interpret and troubleshoot SIP based VoIP traffic, as well as the integration of dissimilar SIP telephony systems. Strong understanding of contact center operation, including key metrics and workforce management needs As well as experience with management and development of speech recognition systems and grammars Working Knowledge of Genesys Cloud is a plus. Keywords: Idaho Michigan Senior Application Developer (Customer Service Team) || Okemos, MI || Hybrid [email protected] |
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| Wed Sep 11 21:52:00 UTC 2024 |