| Job Description :: Network/Tier 2 Engineer (NO H1B/CPT/OPT) :: Dallas TX or Denver CO (Onsite) Local Candidates Only at Dallas, Texas, USA |
| Email: [email protected] |
| Hi, Abhay this side. We do have a new an excellent opportunity for you. This opportunity is a Contract position of Network/Tier 2 Engineer. Please have a look at the job description below and let me know if you or someone you know is interested in this role. You can mail me at [email protected] Job Title: Network/Tier 2 Engineer (NO H1B/CPT/OPT) Job Location: Dallas TX or Denver CO (Onsite) Local Candidates Only Job Type: Contract Job Description Overview: Technical focal point for incident resolution Troubleshoot and resolve complex incidents across Cisco Data Center and Transport technologies Accountable for the accurate and timely resolution of network incidents detected Deliver knowledge transfer and training to NOC engineers Engage and partner with extended DISH operations teams for cross technology incident resolution Develop troubleshooting documentation 1-5 Years CCNA Description: Drives incident resolution for issues experienced in customer environments. Contributes to the diagnoses, troubleshooting and resolution of incidents related to Cisco products, services or solutions. Escalates complex issues to Tier 3 when required for incident and problem resolution. Provides customer updates or answers for products, services or solutions questions for the 5G Infrastructure. Creates or updates, and delivers problem resolution, project collateral and/or knowledge transfer. Contributes to user level documentation for resolving technical problems found in products and solutions and supports customer Knowledge Transfer Engages and drives appropriate resources for escalations. Maintains accurate documentation in incident and knowledge management systems. Ensures case management guidelines are followed. Effectively communicates (verbal and written) with the customer and Cisco stakeholders on status and progress of service requests Responsibilities: Performs incident detection, triage, and remediation of medium complexity network incidents. Initiate incident escalation as required for remediation. Contribute to troubleshooting documentation, incident handling and help guides. Thanks & Regards, Abhay Dubey Shiftcode Analytics Inc Tampa, FL E-mail ID: [email protected] Hangout: [email protected] Direct: 726-888-3731 LinkedIn : linkedin.com/in/abhayy-dubey-a5425423a -- Keywords: information technology fiveg Colorado Florida Idaho Texas Job Description :: Network/Tier 2 Engineer (NO H1B/CPT/OPT) :: Dallas TX or Denver CO (Onsite) Local Candidates Only [email protected] |
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| Wed Sep 11 22:50:00 UTC 2024 |