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ServiceNow CMDB Expert at Allen, Texas, USA
Email: [email protected]
Hi,

Greetings of the day!

I have an urgent requirement below, please go through JD and let me know if you are comfortable or have any profile. Kindly revert me back with your updated resume as well.

Job Title: ServiceNow CMDB Expert

Location: Allen, TX (Work from Office)

Duration: Long Term Contract

Job Overview: We are seeking a highly skilled ServiceNow CMDB Expert to manage, maintain, and optimize our Configuration Management Database (CMDB). The ideal candidate will have in-depth knowledge of ServiceNow CMDB, ITIL processes, and best practices. You will be responsible for ensuring the accuracy and reliability of our CMDB, developing and implementing solutions that improve data quality, and supporting overall IT operations.

Key Responsibilities:

5+ years of hands-on experience with ServiceNow CMDB, including Discovery and Service Mapping.

Proficiency in ServiceNow modules, especially CMDB, Discovery, and Service Mapping. Strong understanding of CI classes, CI relationship mapping, and data normalization.

Strong understanding of ITIL v3/v4 processes, particularly in Configuration Management, Change Management, and Incident Management.

Experience with ServiceNow scripting (JavaScript, Glide), API integrations, and creating custom workflows.

Excellent communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders.

ServiceNow Certified Implementation Specialist CMDB, ITIL Foundation Certification (preferred).

Thanks & Regards,

Pradeep Sharma

Email: [email protected] 

"Scalable Systems is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status."

Keywords: continuous integration information technology golang Texas
ServiceNow CMDB Expert
[email protected]
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Wed Sep 11 23:21:00 UTC 2024

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Location: Allen, Texas