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Immediate Job opening || Microsoft Dynamics CRM Architect || Remote || USC or GC or GCEAD or H4EAD at Remote, Remote, USA
Email: [email protected]
From:

Yogesh Chauhan,

Sibitalent

[email protected]

Reply to:   [email protected]

Client : Navy Federal Credit Union

Job Tittle : Microsoft Dynamics CRM Architect

Location : Remote

Visa : Any visa ( But No H1b, CPT, OPT )

Summary:

The CRM Developer/Admin position is a role with a specific Customer Relationship Management (CRM) solution focus. This focus is targeted to solutions that can be implemented specifically via Microsoft Dynamics. The position supports Digital team in developing CRM solutions to ensure that the needs of our members and internal member service representatives are satisfied and that a wide range of operational objectives are addressed. The role involves collaboration with product owners/business analysts, solution architects, developers, and testers to assess needs and define system requirements and/or configurations for these solutions.

Job Description:

Provide technical input regarding feasibility or design for needs expressed in user stories

Investigate enterprise and vendor APIs to determine whether they provide the necessary data to support an initiative and identify any modifications that may be necessary

Define format and mapping of data for interfaces between systems

Define and document the system requirements of a solution, including the allocation of functionality across the presentation layer and backend services

Assist the business in determining if and how new systems or system enhancements may improve process flow and business function

Provide analytical support for the prioritization of features and epics to ensure work focuses on capabilities with maximum value and are aligned with product delivery strategy

Provide demos to internal project team, as well as to business stakeholders.

Perform application and services tests to research application behavior and/or validate changes

Recommend opportunities to improve efficiency and effectiveness

Utilize system documentation, database information, application logs and scenario testing to determine root cause of system issues

Recognize and advocate for adherence to system solutions that are maintainable, efficient, and extensible

Have in-depth understanding or working knowledge of the following:

Services-Oriented Architecture

System to system integrations via internal and vendor APIs

Configuration Management

Error Handling

XML and JSON Data Structures

Familiarity with native mobile applications, responsive web applications and internal Customer Service Representative facing applications interfacing with cloud native microservices is a plus

Core Competencies:

Strong working knowledge of CRM solutions and strategies

Strong understanding of the range of built-in capabilities and options available in Microsoft Dynamics and the ability to make recommendations on how to best leverage those capabilities and options when formulating CRM solutions

Experience with case management as implemented through CRM solutions

Experience with Microsoft Dataverse

Understanding of Model Driven Apps and Canvas Apps

Knowledge of application integration with Power Apps is a plus

Knowledge of Power Automate is a plus

Thanks & Regards

Yogesh Chauhan

Techincal Recuriter

Mob

:- +1(972)-736-8304

E-Mail

:

[email protected]

Website

:

www.sibitalent.com

Office

:

101 E. Park Blvd., Suite 600, Plano, TX -75074

Keywords: Texas
Immediate Job opening || Microsoft Dynamics CRM Architect || Remote || USC or GC or GCEAD or H4EAD
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Thu Sep 12 02:51:00 UTC 2024

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