| AutomationIntegration Developer | Remote at Remote, Remote, USA |
| Email: [email protected] |
| From: Mohit Kumar, Tek Inspirations [email protected] Reply to: [email protected] IDEAL JOB DESCRIPTION: Title : Automation Integration Developer Mode : Remote 6+ months Must have Artificial Chat Bot Virtual Assistance experience EXPERIENCE AND QUALIFICATIONS: Self-service omni channel (voice & chat) configuration experience. Contact IVR routing and omni channel flow development Integration between 3rd party applications and backend systems Artificial intelligence and large language models CCAAS applications (Nice InContact, CXone, Amelia, Mindtouch, etc) Strong interpersonal and oral communication skills Highly self-motivated and directed Proven analytical and problem-solving abilities Strong customer service orientation Ability to maintain collaborative relationships across diverse business units PREFERRED SKILLS: CCAAS experience 3+ years Voice/chat BOT development experience Omni channel flow development experience General knowledge of APIs Large Language Model experience POSITION RESPONSIBILITIES: Utilize Large Language Models (LLM) in support of building guest facing applications. Work closely with Contact Center IT staff ensuring seamless integration between legacy IVR/Chat flows and self-service BOT flows. Keywords: information technology AutomationIntegration Developer | Remote [email protected] |
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| Thu Sep 12 19:12:00 UTC 2024 |