| Jira Helpdesk-Solutions Architect ||| Onsite in Greer SC (Need Local) ||| USC GC Only at Greer, South Carolina, USA |
| Email: [email protected] |
| From: mayank, Winorbit technologies [email protected] Reply to: [email protected] Dear Partners, Hope you are doing great. Please find below job requirement and share the details and resumes if you have any matching resources. Job Title: Jira Helpdesk/Solutions Architect Visa: GC/USC Location: Onsite In Greer, SC. (Local or willing to relocate on their own) We are seeking a Jira Helpdesk/Solutions Architect resource to support us. The engagement is anticipated to begin in Q4 of 2024 and extend through Q1 of 2025, with the possibility of further extensions for 3-6 months. Scope of Work: This resource will act as a Jira "Help Desk" to support our teams with various tasks, including: Fielding Jira-related questions: Addressing inquiries regarding platform functionality, configurations, troubleshooting errors, user access, and customizations. Providing best-practice guidance: Recommending Jira workflows, issue types, and integrations to optimize performance and user experience across different departments. System reviews and recommendations: Periodically auditing current Jira setups to identify inefficiencies or potential improvements and suggesting optimized solutions. Solution architecture: Advising on customizations, plugins, or integrations to meet specific team requirements or project goals, where necessary. Training and knowledge sharing: If needed, delivering guidance on how teams can maximize Jiras functionalities and contributing to internal documentation or training materials. Responsibilities: On-demand support: Being available to respond to requests and queries from multiple teams across the organization on an ad hoc basis. Advisory role: Offering expert recommendations on Jira best practices, potential process improvements, and system configurations as needed. Documentation: Documenting solutions, configurations, or guidance provided to ensure continuity and sharing insights with the wider team where applicable. Collaboration: Working with different teams to understand their unique use cases and providing tailored solutions to fit their needs. Keywords: active directory green card South Carolina Jira Helpdesk-Solutions Architect ||| Onsite in Greer SC (Need Local) ||| USC GC Only [email protected] |
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| Thu Sep 12 19:50:00 UTC 2024 |