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Hot Requirements : Application Support Lead - Chicago, IL Need Local No H1B, CPT and OT at Chicago, Illinois, USA
Email: [email protected]
From:

Princy Jain,

Maintec

[email protected]

Reply to:   [email protected]

Job title: ApplicationSupportLead

Location: Chicago,IL

Client: Rose international/ Northern Trust

***OnlyqualifiedApplicationSupportLeadcandidateslocatedneartheChicago,ILareatobeconsideredduetothepositionrequiringanonsitepresence***

TheclientisseekingaSupportAssociatefortheirWealthManagementbusinesswhowillcollaboratewithdevelopmentteamstoenhanceproductionstability,manageincidents,andensurecompliancewithauditrequirements.Theroleinvolvestroubleshootingissues,coordinatingwithvariousteams,andprovidingon-callsupportforcriticalproductionissues.Theidealcandidateshouldhave5-6+yearsofapplicationdevelopment/supportexperience,strongcommunicationandleadershipskills,andexpertiseincloudtechnologies,preferablywithinthefinancialsector.Familiaritywithmulti-channelapplicationsandexperienceinAgileenvironmentsarealsoessential.

SKILLS/EXPERIENCE:

5-6plusyearsofapplicationdevelopment/Supportexperienceusingmoderntechnicalframeworksandarchitecture,includingexperiencecollaboratingwithexternaltechnologyteams

Supportexperiencewithmulti-channelapplications(web,mobile,API,etc.)

GoodtohavepastexperienceunderDevOppsorSRErole

UnderstandingoftheSecureSoftwareDevelopmentLifecycle(SSDLC)and/orothermethodologies

ExperienceworkingonprojectsinanAgile/XPenvironment

Experienceusingatleastsomeofthefollowingtechnologies:Java,J2EE,PivotalCloudFoundry,CloudComputing(IaaS,PaaSandSaaS),RESTfulinterfaces,GIT,Gradle,Maven,NPM,Spring(SpringBatchandSpringBoot),Bootstrap,CSS3,HTML4,React.js,Node.js/JavaScript,OraclePL/SQL

Strongcommunicationandinterpersonalskills,alongwithasolidtechnicalbackgroundareessentialasistheabilitytomultitaskinafastpacedenvironment.Theidealcandidatecanexplaintechnicalissuesinlaymanstermsandtranslatebusinessneedstotechnologyteamsandback

Strongleadershipandteamplayertoworkaspartofaglobalsupportteam,crosstrainingandsupportingmultiplecriticalclientfacingapplications

Experienceworkingeffectivelywithdiversegroupsaroundtheworld,includingITmanagement,technologystaff,businesspartners,consultants,vendorsandclients

PRINCIPALRESPONSIBILITIES:

Leadproductionstabilityeffortbypreventingproductionissueandimproveproductionstability

Track/ManageIncidents/Change/Problemsforassignedapplications

Provideregularandhigh-qualityupdatestoallthestakeholdersontheprogressoftheincidents,includingSLArisks/breaches

Identifymeasurestoimproveapplicationsstabilityandavailabilitytoimprovesupportservicedelivery

DeveloptobecomeaSubjectMatterExpertforassignedapplicationdomain

Troubleshootproductionissuesthroughmonitoringandloganalysis

AttendregularmeetingwithProject/Developmentteamstodiscussproductionissuesforprioritization,fixesandrelease

EngageHelpdirectsystemsprojects,includingprojectplanning,managementstatusreporting,systemsspecificationsandimplementation

Helpensurecompliancewithallauditrequirementsincludingchangecontrolproceduresanddatasecurity

ManageandcoordinatewithonsiteandoffshoreManagedServicesproviderandoffshoreNTpartnerstoSupportapplicationsanddrivecontinuousimprovementefforts

Coordinatewithvariousteams,includingoffshorestaff,andraisesupportticketforallissues,analyzerootcauseandassistinefficientresolutionofproductionissues

Responsibletoattendon-call,afterofficehoursincludingweekendtosupportHighandCriticalproductionissues

Abilitytoworkwithvendorsandsupportstaffonsupportticketsandfollowupregularlytillresolutionisfound

Keywords: javascript information technology procedural language Illinois
Hot Requirements : Application Support Lead - Chicago, IL Need Local No H1B, CPT and OT
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Thu Sep 12 19:51:00 UTC 2024

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