| Technology Support Specialist at Des Moines, IA - onsite - in person at Remote, Remote, USA |
| Email: [email protected] |
| From: Rehana, Parin Technologies [email protected] Reply to: [email protected] Hi I have a good Job Opportunity please share your resume [email protected] Title : Desktop Support Technician Location : Des Moines, IA Exp : 12+ years ONSITE work Duration : 12 months Interview : In Person only Candidate must be local to Iowa Job Description The Network Engineer (NE) is responsible for the design, implementation and overall performance, security and availability of the entire LAN/WAN/MAN. Seeking a dedicated Desktop Support Technician to join the IT Help Desk team. This position will provide Tier 1 and Tier 2 support to staff and leadership, assisting with technical issues, communicating with non-technical users, and escalating issues as needed. The role includes software installation, computer imaging, and other related IT tasks. Key Responsibilities : Provide desktop/laptop/thin client support both desk-side and remotely.Install, patch, and troubleshoot Windows 7/10. Troubleshoot issues with Microsoft 2019 and Office 365 products.Configure and troubleshoot Windows networking (TCP/IP). Escalate issues to next-level support or management as appropriate. Troubleshoot issues with Microsoft Edge and Google Chrome.Provide support using remote tools. Install and troubleshoot a variety of in-house developed and third-party software. Troubleshoot desktop and network printer issues. Support Google Workspace products.Support Apple devices (iPad, iPhone).Understand and support Microsoft Active Directory (client-side). Implement hard drive encryption, preferably using Bitlocker and McAfee. Modify system registry as needed. Qualifications: Required Experience: 4 years of experience in PC support (desktop/laptop/thin client). 4 years of experience with Windows 7/10 installation, patching, and troubleshooting. 4 years of experience troubleshooting Microsoft 2019. 4 years of experience with Windows networking (TCP/IP) configuration and troubleshooting. 4 years of experience escalating issues to next-level support/management. 4 years of experience troubleshooting Microsoft Edge and Google Chrome. 4 years of experience providing support with remote tools. 4 years of experience installing and troubleshooting a variety of software. Experience in support of Microsoft Office 365 products. Experience in Apple device support (iPad, iPhone).Thorough understanding of Microsoft Active Directory (client-side). Experience with hard drive encryption, preferably Bitlocker and McAfee. Desired Experience: Ability to troubleshoot desktop and network printer issues. Experience with Google Workspace products. Ability to modify the system registry. Education:Preferred : 4-year degree or equivalent technical study.Certifications:Industry certifications (A+, Network+, MCP, etc.) Communication:The candidate must have strong communication skills to effectively liaise with IT staff and non-technical users, ensuring timely execution of tasks. -- Thanks & Regards, Rehana Remo Technical Recruiter E: [email protected] M: +1 (551) 353-4812 https://www.linkedin.com/in/rehana-begum-7b58a32a3/ -------------------------------------------------------------------------- 8578842a8/ Parin Technologies LLC| https://www.parintec.com/ 111 Town Square Place, Suite 1203, Jersey City, NJ 07310 , USA Keywords: information technology Iowa Nebraska New Jersey Technology Support Specialist at Des Moines, IA - onsite - in person [email protected] |
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| Thu Sep 12 19:52:00 UTC 2024 |