| Role || Network/NOC Engineer - L2 || Jackson, MI 49201 || (Day 1 Onsite) || at Jackson, New Hampshire, USA |
| Email: [email protected] |
| HI I hope you are doing great, Please have a look and let me know your interest, Job Title: Network/NOC Engineer L2 Location: Jackson, MI 49201 Mode : Contract (12+ Months) (Day 1 Onsite) Looking 6-10 yaers candidate junior role Job Description Primary monitoring and escalation point for identification, troubleshooting and resolution of events affecting customer production environments. Monitoring and escalation of critical application as per the SOW. Generate and publish Application performance report Provide notification to customers and the service teams for Severity 1 events. Ownership of Severity Level 1 communications bridge handling the entire life cycle of the ticket to resolution. Central point of contact for technical support teams including status updates for on-going incidents/events. Must have aptitude and attitude to learn / work on new technologies. Should be willing to work in shifts 24x7. Create, update and document system processes and tasks as required. Work closely with network engineers, systems administrators and software engineers regarding technology and hardware upgrades. Work Closely with Wireless technology groups Cisco IOS and APIC Juniper JUNOS Palo Alto firewalls Wireless technology ( Cisco , Aruba , Juniper Mist , Meraki) SDN Technology ( SDWAN , NSX or Similar) Layer 2 and 3 network concepts Routing protocols, OSPF and BGP Troubleshooting connectivity issues WAN networking concepts Network documentation IT Service Management applications Monitoring Tools & automation concepts Basic Requirements 4+ Years supporting event monitoring is preferred. Hands-on experience with the following: Alert monitoring tool experience required. HP Open View Operations SolarWinds preferred, but, Site Scope and other monitoring tools knowledge will be considered. Incident Management and handling ITSM Tool (ServiceNow) exposure Telecommunication Equipment Knowledge (Radio, Wireless Networks, IT communication Tower Hardware. Application monitoring experience, SAP Monitoring preferred. ( Tools SolMan, CA Wily) Thanks & Regards www.ehub.global Rajeev Kumar Team Lead Ehub Global 214-751-8312 [email protected] https://www.linkedin.com/in/rajeev-kumar-2334a687/ 450 Century Parkway, Suite 250, office 230 Allen, Texas,75013 Stay green - don't print this e-mail! USA | COSTA RICA | CANADA | INDIA Ehub Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability. -- Keywords: information technology hewlett packard California Michigan Role || Network/NOC Engineer - L2 || Jackson, MI 49201 || (Day 1 Onsite) || [email protected] |
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| Thu Sep 12 21:53:00 UTC 2024 |