| SLG - 19 - 9818 - Mid-Level Desktop Support with Travel - HBITS-06-13586-Albany, NY,-Onsite at Albany, New York, USA |
| Email: [email protected] |
| From: Srikanth Vanam, Sligosoft [email protected] Reply to: [email protected] Hi, Greetings from Sligo Software Solutions, Inc. !! SLIGO is a Software Development & IT Consulting company. We have around 100+ IT associates working with our esteemed clients across several domains such as IT, Banking, Healthcare, and Government. We have an urgent requirement for Mid-Level Desktop Support with Travel position with our client. Role: Mid-Level Desktop Support with Travel Location: Albany, New York Duration: 27 Months Job ID: SLG - 19 - 9818 Client: NY State Respond by Date: 09/16/24 5:00 PM Description This position provides hardware and software support for equipment at Correctional Facilities throughout the state. Duties Review support request. Under direction from OITS staff and DOCCS Education, prioritize request and schedule travel to perform in person support and maintenance throughout New York State. Travel to DOCCS Facilities to perform replacement of PCs, troubleshooting Academic and General Business labs, installation and training on Windows Servers, PCs and Thin Clients as needed. Complete travel authorization and voucher forms. On days not traveling, consultant will be asked to answer support calls and document issues within a trouble ticketing system. Mandatory Requirements Experience (7+years) Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer. Requirements This is an 100% Onsite 48 months of experience in general computer repair or troubleshooting 24 months of experience in Active Directory configuration, management or troubleshooting. Minimum of 36 months of experience troubleshooting or installing PCs in LAN configuration with at least 20 networked devices. 12 months of experience working within a secure facility setting. 24 months of experience in a position that required travel at least 50% of hours worked. 24 months of experience in a position that required direct contact with end users or customers at least 50% of hours worked. CompTIA A+ Certification of equivalent 12 months of experience developing training programs and documentation or performing face-to-face user training Rsum Copy of Candidate Identification (i.e., Drivers License/Green Card/Visa and Passport if applicable) Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.) Thanks Srikanth Vanam Keywords: rlang information technology Idaho New York SLG - 19 - 9818 - Mid-Level Desktop Support with Travel - HBITS-06-13586-Albany, NY,-Onsite [email protected] |
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| Fri Sep 13 18:06:00 UTC 2024 |