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ServiceNow Administrator Location- Raleigh, NC Long term contract!! at Raleigh, North Carolina, USA
Email: [email protected]
Role name:        Servicenow Administrator

Location-  Ralegh, NC

Long term contract!!

Role Description:           

Responsible for administration
of the ServiceNow tool

Troubleshooting Level 2/3 Incidents
in ServiceNow Support queue

Accountable for Service
Restoration/Resolution for incidents/tasks in-scope

Ensure production stability, and
track issues to closure

Production Deployment &
Certification

Pre-Production support

Limited to Small Enhancements

Code review and update as and when required for
production issues

Regression testing support for small
enhancements

Knowledge Management - Creating/Maintaining
knowledge base documents.

Vendor Liaison for the applications in (TCS)
scope

Performance/Status/SLA Reporting

Reporting - FAILED EVENTS, Resolution, Error
trending, Daily scorecard

Participate in Change analysis and planning
Production Deployment & Certification

--

Ashutosh Mishra | Executive Talent Acquisition  

linkedin.com/in/ashutosh-mishra-allahabadi

Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd

2838 E. Long Lake Road Suite 210, Troy, MI 48085

 D : +1 2143909326,
 ashutosh.m
@twsol.com

www.teamwaresolutions.net

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Keywords: information technology Michigan North Carolina
ServiceNow Administrator Location- Raleigh, NC Long term contract!!
[email protected]
[email protected]
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Sat Sep 14 02:10:00 UTC 2024

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