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Need of Senior Voice or VoIP Engineer at Austin , TX at Austin, Texas, USA
Email: [email protected]
From:

lokesh,

Siri info solutions Inc

[email protected]

Reply to: [email protected]

Hello ,

My Name is Lokesh . I am reaching out to you today because we have your resume in our database and wanted to check if you are currently available in the market actively looking for an opportunity. Please see the below mentioned requirement and I believe you would be a good match for the role. I would appreciate if you could respond with your updated resume along with the good time to speak so we can move forward with the process.

Job Title: Senior Voice/VoIP Engineer (SBC and Cloud Deployment)

Work Location & Reporting Address: Austin, Texas

Experience 5-8 Years

Skill Set:

Deep understanding and experience with Ribbon/Sonus SBC.

Knowledge of Oracle, Cassandra Database, Experience with Docker and other Cloud style deployments (Kubernetes)

JD:

Deep understanding and experience with Ribbon/Sonus SBC

Voice/VoIP/SIP expert

Able to follow each leg of a call flow and perform and provide in-depth analysis on what is or is not occuring.

Platform owner, with a great degree of familiarity in linux-based appliances and operating systems

Tier 2/3 Operational support of the end-to-end Contact Centre Voice solution, taking ownership of mitigation, resolution and followup for impactful P1/P0 incidents and lower priority recurring issues.

Identifying system and process improvements relating to the Contact Centre Voice Platform and recommending new solutions and designs.

Required Skills:

5+ years of Voice Engineering, telephony experience

Proficient with developing voice solutions, support, call flow diagrams, VUI and other design documentation

Knowledge of SIP media gateways and Session Boarder Controllers (Cisco, Acme, SONUS/Ribbon etc)

Expert with network protocols including a thorough understanding of network fundamentals

Bachelors degree in Computer Science, Engineering or related field preferred

Excellent interpersonal, collaboration and communication skills

Preferred Skills:

Extensive experience with Unix/Linux OS system administration, configuration, performance tuning, maintenance and security

Scripting/Automation including Python/Bash/etc.

Knowledge of Oracle, Cassandra Database, Experience with Docker and other Cloud style deployments (Kubernetes)

BEST REGARDS

LOKESH

Technical Recruiter

Siri InfoSolutions Inc.,

MWBE Certified

E-Mail [email protected]

Keywords: access management
Need of Senior Voice or VoIP Engineer at Austin , TX
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Mon Sep 16 20:01:00 UTC 2024

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Location: Austin, Texas