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Local to Chicago IL || Java Production Support Engineer || No H1B & CPT || Hybrid at Chicago, Illinois, USA
Email: [email protected]
Attach DL of IL (Only Local Candidate)

Technical Production Support Engineer

Location: Chicago, IL Must be onsite 3 days/week Tuesday Thursday local only

Duration: 6 Months (Possibility of Extension)

Visa: USC,GC&GC-EAD

MOI: webcam

HM Notes:

Support Experience:

Provide product support for business applications.

Hands-on resolution of client issues.

Familiarity with application support, specifically in managing Incidents (INCs).

Technical Requirements:

Java & Oracle:

Must have experience with Java and Oracle databases as key components of the tech stack.

Java coding experience is beneficial, particularly for UI-level assessments.

Playbooks & SOPs:

Review and follow Standard Operating Procedures (SOPs) and playbooks as part of the support process.

Collaboration & Communication:

Ticket Management:

Interact with users submitting support tickets and assist them using ServiceNow for incident management.

Team Interactions:

Collaborate closely with the engineering team and other stakeholders to resolve issues effectively.

Regards,

Steve Williams

Technical Recruiter

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Keywords: user interface information technology green card Illinois
Local to Chicago IL || Java Production Support Engineer || No H1B & CPT || Hybrid
[email protected]
[email protected]
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Tue Sep 17 02:13:00 UTC 2024

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Location: Chicago, Illinois