| Technical Production Support Engineer, Chicago at Chicago, Illinois, USA |
| Email: [email protected] |
| Job Title: Technical Production Support Engineer Visa: GC/USC/H4EAD Location: Chicago, IL Must be onsite 3 days/week Tuesday - Thursday Duration: 6 Months (Possibility of Extension) HM Notes: Support Experience: Provide product support for business applications. Hands-on resolution of client issues. Familiarity with application support, specifically in managing Incidents (INCs). Technical Requirements: Java & Oracle: Must have experience with Java and Oracle databases as key components of the tech stack. Java coding experience is beneficial, particularly for UI-level assessments. Playbooks & SOPs: Review and follow Standard Operating Procedures (SOPs) and playbooks as part of the support process. Collaboration & Communication: Ticket Management: Interact with users submitting support tickets and assist them using ServiceNow for incident management. Team Interactions: Collaborate closely with the engineering team and other stakeholders to resolve issues effectively. Thanks and Regards: Business Development Manager Kartik Chaudhary T: 13022047496 | E: [email protected] Source Infotechs LLC 806,Wilmington, DE, New Castle, US, 19801. -- Keywords: user interface information technology green card Delaware Illinois Technical Production Support Engineer, Chicago [email protected] |
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| Tue Sep 17 02:37:00 UTC 2024 |