| Immediate Hiring For "ServiceNow" at Mc Lean, Virginia, USA |
| Email: [email protected] |
| Role ServiceNow Admin Location Mclean, VA/Plano, TX (day one onsite, 3 days onsite in a week) The ServiceNow Platform Administrator will demonstrate skills in areas for the Operational support, Incident/problem resolution, documentation, and technical support of the ServiceNow platform. This position will focus on supporting the ServiceNow platform and administrative activities. Perform day-to-day administration of the ServiceNow system, including making approved changes to forms, tables, reports, configuration changes and workflows. Support Upgrade activities implement new solutions in ServiceNow to meet customer requirements. Troubleshoot problems, implement bug fixes, and perform root cause analysis. Assist with upgrade planning, testing, and implementation between development and production instances, Integrations, Mid server installation and maintenance. This role will require a strong knowledge and hands on experience of the IT Service Management Modules and Automation Workflows and also requires a strong architectural knowledge of the Service Now platform and Infrastructure. Extensive knowledge of administering ServiceNow, Mid servers and Integrations. Experience and working knowledge with ITSM, ITOM, HRSD, IRM, SAMPro, APM, CSDM, CMDB modules SNOW ITOM Architect Location: Plano TX/Mclean VA(day one onsite, 3 days onsite in a week) Must Have Experience Solutioning and Design the ITOM solution using industry best practices. Advise, design and configure integration solutions between ServiceNow and other CMDB tools. Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. 3rd party software integrations with ServiceNow Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more. MID Server management experience Experience in multiple ServiceNow implementations Lead the configuration and customization of ServiceNow instances. Good to have Experience Experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation Understanding of Application and Technology Portfolio Management Experience with discovery technologies (ADDM, TADDM, UD, etc.) Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP Experience of custom applications development Experience in working on Performance Analytics Design and modification of ServiceNow Service Portal. Domain Separation and designing the Process and data flow within various domains Knowledge of LDAP/Active Directory/SSO. Review existing set up and provide best practice recommendations in line with the OEM Monitor health, usage and compliance of ServiceNow systems. Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. Experience with HTML coding and Jelly script strongly preferred Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.) Professional 5+ years of experience with ServiceNow required 8+ years of experience with IT Industry required Academics Certification as ServiceNow System certified administration CIS in Discovery, Service Mapping, Event Mgmt, Cloud Mgmt Certified Implementation Specialist- ITSM ITIL Foundations certification is preferred. Bachelor s degree or equivalent combination of education and experience. Position: SNOW Project Manager Catalogue Location Mclean, VA/Plano, TX (day one onsite, 3 days onsite in a week) Role Overview Service Management Project Manager, a self-driven individual who would be accountable for managing & driving end-to-end ITSM programs (constituted of multiple projects). Examples of projects could be e.g. to implement various ITIL processes utilizing tools like ServiceNow etc., service catalog transformation, drive automation across IT services & respective technical processes etc. Job Description: Collaborating with stakeholders to assess project requirements, review strategies, Drive decision, implementation, and governance. Managing several key/strategic projects at any given point in time preferably for ITSM Stakeholder Management (internal/ client) up to the Director/ VP career stage while ensuring high levels of client satisfaction. Handling commercial acumen i.e. Estimation, Budgeting, Earned Value Analysis, Maintaining GM & OI Maintaining strong business communication, presentation, and conflict management Maintaining and delivering quality metrics, burn down charts, progress, and status reporting at Portfolio Level Managing relationships & status reporting within the organization, with clients & applicable third parties Managing internal and external dependencies for the projects Create and track a plan to deliver the program goals, including the technical implementation plan. Manage dependencies across platform and technology teams to deliver transparency and visibility for key deliverables. Scope (requirements)/ backlog management, quality management and risks and issues management Create & manage end-to-end program plans. Accountable for end-to-end delivery of overall project Accountable & lead to deliver agreed solutions with agreed quality. Desired Skills/Requirements: Graduate (minimum), MBA (IT/Operations) is preferred. 8-10 years of minimum project management experience in IT ITIL or ITSM certifications preferred. PMP certification is desirable. Exposure to Service Management tools like ServiceNow, Summit, Cherwell, BMC Remedy, HPSM or any other equivalent industry standard ITSM tool (ServiceNow or Summit is preferred) Position: SNOW Senior Architect Location Mclean, VA/Plano, TX (day one onsite, 3 days onsite in a week) JD ServiceNow Architect (8-10 Years) Experienced in implementation of ITSM solution using industry best practices. Experienced of implementing ITSM + (one of ITOM, ITBM, GRC, CSM, HRSD) Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound Good experience of Service Portal and widget creation Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation. Knowledge of Authentication via Auth 2.0, certificates, and Mid Server Must Have Experience Implemented ServiceNow project in Domain separated instance. Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmts. and Orchestration use cases. Good knowledge of MID Server installation and management Experience of custom applications development Experience of LDAP/Active Directory/SSO implementation Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation. Good to have Experience. Experience in working on Performance Analytics Design and modification of ServiceNow Service Portal. Review existing set up and provide best practice recommendations in line with the OEM. Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. Experience with HTML coding and Jelly script strongly preferred. Academic and Professional Experience 5+ years of experience with ServiceNow required. 8+ years of experience with IT Industry required. Certified System Admin CIS-ITSM, Certified Application developer, CIS-Discovery, CIS-Service Mapping ITIL Foundations certification is preferred. Bachelor s degree or equivalent combination of education and experience. Role ServiceNow ITOM Developer Location Mclean, VA/Plano, TX (day one onsite, 3 days onsite in a week) Job Description: Must Have Experience Experienced in implementation of ITOM solutions using industry best practices. Hands-on development includes creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules. Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods. Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. 3rd party software integrations with ServiceNow Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more. MID Server management experience Experience in multiple ServiceNow implementations Keywords: user interface information technology Texas Virginia |
| [email protected] View all |
| Tue Sep 17 19:00:00 UTC 2024 |