HIRING : Technical Production Support Engineer in Hybrid- Chicago, IL Must be onsite 3 days-week Tuesday - Thursday at Chicago, Illinois, USA |
Email: [email protected] |
From: aftab, convextech [email protected] Reply to: [email protected] Hope you are doing good.!! Please let me know if you are interested in the below position.!! Position : Technical Production Support Engineer Location : Hybrid- Chicago, IL Must be onsite 3 days/week Tuesday - Thursday Duration: Long Term Contract. Visa : NoH1B/CPT Interview mode: : video Job Description Responsibilities Support Experience: Provide product support for business applications. Hands-on resolution of client issues. Familiarity with application support, specifically in managing Incidents (INCs). Technical Requirements: Java & Oracle: Must have experience with Java and Oracle databases as key components of the tech stack. Java coding experience is beneficial, particularly for UI-level assessments. Playbooks & SOPs: Review and follow Standard Operating Procedures (SOPs) and playbooks as part of the support process. Collaboration & Communication: Ticket Management: Interact with users submitting support tickets and assist them using ServiceNow for incident management. Team Interactions: Collaborate closely with the engineering team and other stakeholders to resolve issues effectively. Thanks and Regards MD AFTAB ALAM US IT Recruiter ConvexTech Inc. Direct : 2813356238 Official - Email : [email protected] : https://www.linkedin.com/in/md-aftab-alam-69114611b Keywords: user interface information technology Illinois Maryland HIRING : Technical Production Support Engineer in Hybrid- Chicago, IL Must be onsite 3 days-week Tuesday - Thursday [email protected] |
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Tue Sep 17 19:46:00 UTC 2024 |