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Salesforce Business Systems Analyst---Contract//Atlanta, Georgia (Hybrid) || USC, GC Only at Remote, Remote, USA
Email: [email protected]
Salesforce Business Systems Analyst

Location: 3350 Peachtree Rd. NE unit 1000 Atlanta Georgia 30326 United States, 3 days onsite, LinkedIn recommendation is must

Duration: Through 1/31/25 + Potential to extend (not guaranteed - right now it is budget based through end of fiscal)

Interview Process: 1-2 rounds via Zoom

City:               Atlanta, Georgia

Must Have

Achieved Certified Salesforce Administrator

Nice To Have

a Business Analyst

We are looking for an energetic and experienced Business Systems Analyst with 3-4 years of experience to join the CX Systems team. The ideal candidate will
have a systems background, a passion for quality and customer service, and enjoys working in a dynamic, fast paced environment.  He/she will be extremely detail oriented, self-motivated, results oriented, and a great communicator.  As a BSA, you will interact
with various cross functional teams and define and document business processes and requirements.

Skills/Requirements:

Bachelor degree in Business Systems, Computer Science, Business Administration, or equivalent.

Salesforce.com system (3+ years).

Salesforce admin or equivalent certification required.

Excellent verbal and written communication skills; ability to communicate effectively with different levels within the organization as well as collaborate with cross-functional business partners and
technical teams.

Ability to gather and transfer requirements from stakeholders into an action plan and deliver on that action plan leveraging internal systems as needed.

Attention to detail with the ability to analyze and solve complex problems as well as provide documentation, guidance and instruction to users.

Strong interpersonal skills with the ability to research solutions to issues as they arise.

Ability to manage stakeholder expectations professionally.

Ability to work independently, with general direction and guidance.

Self-motivated, flexible, team player with solid multi-tasking, time management & organization expertise with the ability to manage multiple and often changing priorities.

Responsibilities

Define, document and maintain business processes, requirements, and policies.

Manage and support operations related initiatives identified by CX org.

Identify opportunities for business process improvements and make recommendations as appropriate.

Work with team to understand and prioritize field requests.

Manage the queue to provide prompt support to end users including consulting ecosystem to resolve issues and address questions.

System testing of new functionality or bug fixes.     

Thanks & Regards

Rohit Patil

Recruitment Lead

[email protected]

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Keywords: information technology Nebraska
Salesforce Business Systems Analyst---Contract//Atlanta, Georgia (Hybrid) || USC, GC Only
[email protected]
[email protected]
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Tue Sep 17 22:04:00 UTC 2024

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