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Hiring for Service Now Product Owner @ Texas (Hybrid) // Need USC & GC only // Need 10+ years US Experience mandatory at Remote, Remote, USA
Email: [email protected]
Greeting,

We have the below requirement with our client. Kindly go through the JD below and let me know your interest

Role: Service Now Product Owner

Location: Texas (Hybrid)

Duration: 3 Month CTH position

Need USC & GC only.

Need 10+ years US Experience mandatory

Experience level: 10+ years of US experience - Indian exp above 10 yrs will be added advantage but last 10 yrs of US exp mandatory
3 Month CTH position - GC / USC only

Share educational certificate, GC and DL along with tracker for submission
Contractor required to work in Central time
Billing will start on client on-boarding completion
This is a HYBRID position requiring 2 in-office days

What You'll Do:
Product Strategy: Collaborate with the Digital Product Manager to define and execute the product strategy for our ServiceNow ITSM offerings, ensuring alignment with business objectives.
Requirements Management: Gather, prioritize, and manage product requirements from stakeholders, clients, and cross-functional teams. Clearly communicate these requirements to the development teams.
Roadmap Development: Contribute to the creation and maintenance of the product roadmap. Ensure that it aligns with the overarching product strategy and market trends.
Product Backlog: Maintain a well-defined and prioritized product backlog, breaking down features into user stories with clear acceptance criteria.
Leading the Product Team: Lead the matrixed product team through influence as well as task assignment authority, mentoring, and coaching all team members to fulfill the product vision.
Development Team Collaboration: Work closely with development teams to provide guidance, answer questions, and ensure successful delivery of product features.
User-Centered Approach: Champion a user-centric design and development approach, working closely with UX/UI teams to optimize the user experience.
Testing and Validation: Coordinate testing and validation activities to ensure that developed features meet quality and performance standards.
Release Management: Manage product releases, defining the scope, and ensuring successful delivery on time.
Process Owner and Stakeholder Engagement: Engage with process owners and stakeholders to understand their needs, gather feedback, and drive continuous improvement.
Documentation: Maintain accurate and up-to-date product documentation, including user guides, release notes, and product roadmaps.

What Experience You Need:
Proven Product Ownership: You should have at least 3-5 years of experience as a Product Owner, with a track record of successfully delivering software products.
ServiceNow Expertise: A strong understanding of the ServiceNow platform, especially in the context of IT Service Management (ITSM).
Requirements Management: Proficiency in gathering, prioritizing, and managing product requirements using Agile methodologies.
User-Centric Mindset: Experience in promoting user-centered design principles, enhancing the overall user experience.
Excellent Communication: Strong communication skills to effectively convey product requirements and vision to development teams and stakeholders.
Agile Practices: Familiarity with Agile development practices and the ability to adapt to changing requirements and priorities.
Automation/Orchestration: Familiarity with automation and orchestration concepts, particularly within the context of ServiceNow.
Process Optimization: Proven experience in optimizing processes to enhance operational efficiency.
Problem Solving: Strong analytical and problem-solving skills to address complex challenges in product development.
ServiceNow ITSM Experience: Previous experience with ServiceNow ITSM implementations or configurations.

What Will Set You Apart:
Certifications:

ServiceNow, ITIL or Agile certifications would be a plus.

ServiceNow Administration Fundamentals Certified System Administrator (CSA)

ServiceNow ITSM Fundamentals

ServiceNow Performance Analytics (PA) Essentials

ITIL v3/v4

Agile SAFe Certifications
ServiceNow CMDB Experience: Proficiency in managing and optimizing ServiceNow Configuration Management Database (CMDB) in alignment with the Common Services Data Model (CSDM) for improved service management and IT Operations.

 Thanks & Regards

                    Taher || Sr US IT Recruiter

  m: 

taher
@hillsoftbs.com

Hillsoft Business Solutions LLC

12808 W Airport Blvd,suite 325D,

Sugar Land Texas 77478

www.hillsoftbs.com

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Keywords: user interface user experience information technology golang green card Pennsylvania
Hiring for Service Now Product Owner @ Texas (Hybrid) // Need USC & GC only // Need 10+ years US Experience mandatory
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Tue Sep 17 23:50:00 UTC 2024

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