| Technical Production Support Engineerat Chicago, IL Must be onsite 3 days-week Tuesday - Thursday at Chicago, Illinois, USA |
| Email: [email protected] |
| From: Sanjay Sunar, convextech [email protected] Reply to: [email protected] Position: Technical Production Support Engineer Location: Chicago, IL Must be onsite 3 days/week Tuesday - Thursday Duration: 6 Months (Possibility of Extension) Visa: No H1b/CPT Interview: Video/Skype Job Description: HM Notes: Support Experience: Provide product support for business applications. Hands-on resolution of client issues. Familiarity with application support, specifically in managing Incidents (INCs). Technical Requirements: Java & Oracle: Must have experience with Java and Oracle databases as key components of the tech stack. Java coding experience is beneficial, particularly for UI-level assessments. Playbooks & SOPs: Review and follow Standard Operating Procedures (SOPs) and playbooks as part of the support process. Collaboration & Communication: Ticket Management: Interact with users submitting support tickets and assist them using ServiceNow for incident management. Team Interactions: Collaborate closely with the engineering team and other stakeholders to resolve issues effectively. Thanks and Regards Sanjay Sunar US IT Recruiter | Convex Tech Inc. : [email protected] : https://www.linkedin.com/in/santosh-kumar-sunar-419601178/ Keywords: user interface information technology Illinois Technical Production Support Engineerat Chicago, IL Must be onsite 3 days-week Tuesday - Thursday [email protected] |
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| Wed Sep 18 00:59:00 UTC 2024 |