| JDE Manufacturing Functional/Techno-Functional :: Franklin lakes, NJ at Franklin, New Jersey, USA |
| Email: [email protected] |
| JDE Manufacturing Functional/Techno-Functional Franklin lakes, NJ Detailed JD 1. Extensive experience in JDE EnterpriseOne Manufacturing modules like PDM, SFM, MRP, WO processing, MFG Acct. 2. Resources having techno functional skills to support issues is desirable. 3. Support for interfaces to MFG PRO, Demand Solutions, Positive pay and Labelling solutions, Oracle APS etc is desirable 4. Ability to understand highly customized Manufacturing Accounting processGeneral Support Responsibilities: 5. Application testing for all system changes and projects. 6. Knowledge transfer and other support related activity. 7. Second level support for resolution of service requests. 8. Second level support for resolution of system defects 9. Key involvement in the resolution of high severity user issues and system defects 10. Review and approve root cause analysis, work arounds and support 11. Documentation prepared by Support analysts 12. Provide guidance and expertise to Support analysts in resolving very complex issues. 13. Interact with Business users throughout the lifecycle of the support call from initiation till closure. 14. Resolving all JDE level 2 Application Support calls logged thru Help desk 15. Regular interaction with JDE development and CNC Admin support team to involve them in resolving issues. 16. Own the support tickets pertaining to their respective Modules till closure. 17. Provide On call support after business hours for high severity issues. 18. Experience in working on JDE projects with onsite offshore model for Application Development and support. (1.) To monitor occurrences of new software releases, support packs and kernel upgrades and how these affect the application and users. (2.) To perform troubleshooting at the ERP and database level (3.) To train and transfer knowledge to the team members (4.) To administer ERP in production environment (5.) To manage database optimization, back-up and recovery Thanks & Regards, Trayambkeshwer Dwivedi (Trayam), Sr. Technical Recruiter Raas infotek corporation 262 Chapman road, Suite 105A, Newark, DE-19702 Email: [email protected] Website: raasinfotek.com LinkedIn: linkedin.com/in/trayambkeshwar-dwivedi-792283218 -- Keywords: information technology Delaware New Jersey JDE Manufacturing Functional/Techno-Functional :: Franklin lakes, NJ [email protected] |
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| Wed Sep 18 02:01:00 UTC 2024 |