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ServiceNow Performance Analytics || 100% Remote at Remote, Remote, USA
Email: [email protected]
From:

Shubham,

USC Group

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Title: ServiceNow Performance Analytics 

Location: 100% Remote 

Required skills and Responsibilities: 

6+ years experience with ServiceNow 

Expert with ServiceNow Performance Analytics 

Minimum of 2 years of experience with ServiceNow ITSM modules 

Experience with creating dashboards and standard ServiceNow Reporting 

Expert in creating reporting strategy, execution and delivery for the reports. 

Experienced in defining Key performance indicators (KPIs), SLAs and metrics 

Ability to teach others and enable them to develop Performance Analytics 

Able to work with process owners / business to gather reporting requirements and translate into functioning PA reports 

Strong communication skill is a must 

ServiceNow Certified System Administrator (CSA) highly desired 

ITIL certification desired 

Keywords:
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Wed Nov 30 20:07:00 UTC 2022

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