| Voice Architect at Remote, Remote, USA |
| Email: [email protected] |
| Job Description - Title : Voice Architect Location : 100% fully remote (Must live in Metro Detroit, MI to come in for occasional meetings) Duration: 3+ months Visa: USC and GC only MOI: Video Need candidates on PVs W2. If they are not architect then they would have to be extremely senior level Notes directly from the hiring manager: ***Needs to be well versed in prioritization of tasks ***Must possess the ability to merge systems and migrate between systems ***Must have prior experience road mapping ***Must have prior large project experience ***Will be responsible for setting up and executing the road map for migrating voice infrastructure for the joint venture. TOP 3 Skills that need to be highlighted/Notes from Manager: Minimum five (5) years of experience with voice teams and solutions Minimum five (5) years of experience with complex multi-site VoIP networks JOB DESCRIPTION: External The Voice Architect is responsible for day-to-day operations for the voice network Duties also include the development of the department staff in areas such as support, process (ITIL and Change Control) and software tools. The voice network consists of data center hosted applications, multiple advanced contact centers, and 30,000 voice terminals distributed over 70 networked locations across southeastern Michigan The daily focus of the position includes supervision and support of department personal as well as coordination with other IT departments of Henry Ford Health System The position requires awareness of systems supported by the department as well as current and future projects and how they will interface and impact us. SKILLS Minimum five (5) years of experience with voice teams and solutions Minimum five (5) years of experience with complex multi-site VoIP networks Five (5) years of experience in a multi-vendor voice and data environment consisting of hardware and software from Siemens/Unify, Cisco, and Avaya Five (5) years of experience supporting complex environments, using tools such as, Orion Solar Winds, Oasis, Comview and Impact Technologies for performance optimization and capacity planning Five (5) years of experience working with Spectralink, ASCOM or similar technologies for wireless communications, preferably in a healthcare environment Ten (10) years of experience Voice Mail and Unified Messaging systems, preferably the Unify Xpressions software The individual must have experience managing the design, implementation and support of advanced voice related systems The individual must demonstrate mature and effective techniques of translating business requirements into technical solutions Must be self-directed and have the ability to adapt to sudden changes Strong interpersonal and conflict management skills Strong understanding of process flows and implementation roll outs Strong problem solving and analytical skills Must be highly collaborative and able to work with different organizations and teams Capable of working independently and has the ability to effectively communicate with leaders, users and technical colleagues Excellent verbal, written, and interpersonal communication skills Ability to work quickly and efficiently under deadline pressure Ability to handle numerous projects simultaneously Demonstrated ability to solve complex problems within converged communications infrastructure Ability to communicate and influence business and technical staff EDUCATION: Bachelor's degree in Computer or Management related field or equivalent Health Care IT Voice Network Management experience Relevant industry certifications include Unify/ Siemens, ITIL preferred. Thanks & Regards .. Headquarters: - 24718 Tribe Square #306, Dulles, Sterling, VA 20166 Taukir Ali Technical Recruiter Email: [email protected] Hangout: [email protected] WhatsApp: https://wa.me/918521242845 LinkedIn: linkedin.com/in/taukir-ali-14a8a41b2 Keywords: information technology green card wtwo Michigan Virginia Washington Voice Architect [email protected] |
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| Wed Sep 18 19:49:00 UTC 2024 |