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VoIP Engineer - Cisco and Avaya - 2-year Project in San Francisco at Francisco, Indiana, USA
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Hyacinth,

GenSigma

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Qualifications:

One year experience migrating from Avaya to Microsoft Teams VoIP

One year experience migrating from Avaya to Cisco VoIP

Scope of Work:

Task 1: Call Center Integration with Salesforce

Task 1: Deliverables (Estimate: 520 total hours/year/engineer, or 2,080 total hours for 2 years for both engineers)

Task 2: City Hall Migration from Avaya to VoIP (City Attorney, Controller, Office of City Administrator, Board of Supervisors, Mayor, Department of Emergency Management)

Task 2: Deliverables (Estimate: 1,560 total hours/year/engineer or 6,240 total hours for 2 years for both engineers)

Required Experience

Hands-On Experience: Practical experience with both Cisco telephony systems and Microsoft Teams is crucial. This can include previous migration projects, managing VoIP solutions, and working with both systems in production environments.

Consulting or Implementation Experience: Experience in consulting or implementing telephony solutions and handling large-scale migrations will be highly beneficial.

Combining these skills, education, and certifications will prepare someone to handle the migration from Cisco to Teams Phone effectively.

Required Qualifications:

3+ years of experience in supporting Microsoft Teams and Cisco Unified Communications.

Strong knowledge of Microsoft Teams administration and troubleshooting.

Proficiency in Cisco Unified Communications Manager (CUCM) and related technologies.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

Strong analytical and problem-solving abilities.

Skill Set:

VoIP and Telephony, Networking, Microsoft Teams, Cisco Systems, and Avaya Systems.

Desirable Certifications (preferred)

Microsoft Certifications: Teams Administrator Associate: Validates the ability to configure, deploy, and manage Microsoft Teams.

Microsoft Certified: Microsoft 365 Certified: Enterprise Administrator Expert: Demonstrates advanced skills in managing Microsoft 365 services, including Teams.

Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP) and Cisco Certified Specialist Collaboration

CompTIA Network+ and ITIL Foundation

Keywords:
VoIP Engineer - Cisco and Avaya - 2-year Project in San Francisco
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Wed Sep 18 20:16:00 UTC 2024

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