| Multiple Servicenow Role || Mclean, VA / Plano, TX (Hybrid) at Mclean, Virginia, USA |
| Email: [email protected] |
| Role: ServiceNow Developer Location: Plano , TX (Hybrid) Duration: Contract Must have Experience Experienced in implementation of ITSM solution using industry best practices. Experienced in development of Service Catalogs. Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound. Good experience of Service Portal and widget creation. Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation. Knowledge of Flow Designer, Integration Hub. Knowledge of Authentication via Auth 2.0, certificates and Mid Server. Implemented ServiceNow project in Domain separated instance. Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. Good knowledge of MID Server installation and management. Experience of custom applications development. Experience of LDAP/Active Directory/SSO implementation. Experience of Orchestration use case implementation. Academics Certified System Admin CIS-ITSM, Certified Application developer. ITIL Foundations certification is preferred. Bachelors degree or equivalent combination of education and experience. Good to have Experience Worked on Discovery, Service Mapping, Event Mgmt. Worked on CSM, HRSD, GRC, ITBM. Experience in working on Performance Analytics. Design and modification of ServiceNow Service Portal. Review existing set up and provide best practice recommendations in line with the OEM. Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. Experience with HTML coding and Jelly script strongly preferred. Academic and Professional Experience Professional 4-5+ years of experience with ServiceNow required. 7+ years of experience with IT Industry required. ********************************************************************************************************************************* Role :ServiceNow ITOM Developer Location: Mclean, VA / Plano, TX (Hybrid) Duration: Long Term Job Description: Must Have Experience Experienced in implementation of ITOM solutions using industry best practices. Hands-on development includes creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules. Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods. Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. 3rd party software integrations with ServiceNow Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more. MID Server management experience Experience in multiple ServiceNow implementations Role: Functional Consultant- Catalogue Location: Plano TX/Mclean VA(day one onsite, 3 days onsite in a week) Duration: Long Term Role Overview Functional Consultant, a self-driven individual who would be responsible for providing, IT services portfolio & catalog functional design consulting utilizing ITSM tools like ServiceNow while analyzing current services, offerings, processes, workflows; designing or redesigning of services/offerings including aspects like automation, integrations, costing/chargebacks etc. to drive significant improvements in productivity, quality and service to customers while working closely with business stakeholders as well as technical teams Job Description: End-to-end IT service portfolio & catalog design/redesign covering below: As-is understanding of service, respective offerings, process/workflows, integrations, fulfilment & support etc. Planning for future service Re-engineering of service/offerings & respective workflows Designing of Service, offering, consumables, request forms, workflows, approvals, fulfilment construct formation, automation designing Integration & functional designing, user stories creation, wireframes KPIs & reporting configuration Build test scripts, functional testing, pilot training Training material, trainings Hand over to support, supporting OCM etc. Implementation of redesigned service using ITSM tools like ServiceNow etc. Identify automation opportunities and driving implementation of the same Work closely with ServiceNow developers in Agile method to get redesigned service implemented Desired Skills: ITIL/ITSM Functional Process Consulting or Process Management Lead ITIL Intermediate or Expert certified ISO 20000 Auditor is plus IT & respective technology alignment Project Management trained is preferred Strong customer service orientation Passion for analyzing problems designing creative solutions in the form of process design and automation, driving continuous performance improvement Comfortable with and effective using MS Office applications including Visio Close attention to detail and accuracy Deadline driven and results oriented Flexible attitude and ability to interact with a diverse business user community and changing environment; comfortable with and excited about being part of the driving force behind change management Essential Requirements: BE/B. Tech (minimum), MBA (IT/Operations) is preferred Minimum IT experience required is 8 10 years out of which at least 5 7 years in ITIL process functional consulting domain or at least 6 8 years of ITIL Process owner/manager experience Hands-on work experience on at least one Service Management tools like ServiceNow, BMC Remedy, HPSM or any other equivalent industry standard ITSM tool (ServiceNow is preferred) Strong oral and written communication skills with the ability to communicate technical information in non-technical language Excellent English communication skills, both written and verbal, including business writing skills Experience of performance data analysis of ITIL processes ServiceNow certification is preferred but not a must Product Owner trained Ability to work with all levels of client and internal resources Ability to organize, delegate, and leverage resources to accomplish objectives Supervisory skills and the ability to leverage support from other parts of the organization Organizational and time management skills ********************************************************************************************************************************* SNOW ITOM Architect Location: Plano TX/Mclean VA(day one onsite, 3 days onsite in a week) Duration: Long Term Must Have Experience Solutioning and Design the ITOM solution using industry best practices. Advise, design and configure integration solutions between ServiceNow and other CMDB tools. Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. 3rd party software integrations with ServiceNow Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more. MID Server management experience Experience in multiple ServiceNow implementations Lead the configuration and customization of ServiceNow instances. Good to have Experience Experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation Understanding of Application and Technology Portfolio Management Experience with discovery technologies (ADDM, TADDM, UD, etc.) Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP Experience of custom applications development Experience in working on Performance Analytics Design and modification of ServiceNow Service Portal. Domain Separation and designing the Process and data flow within various domains Knowledge of LDAP/Active Directory/SSO. Review existing set up and provide best practice recommendations in line with the OEM Monitor health, usage and compliance of ServiceNow systems. Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. Experience with HTML coding and Jelly script strongly preferred Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.) Professional 5+ years of experience with ServiceNow required 8+ years of experience with IT Industry required Academics Certification as ServiceNow System certified administration CIS in Discovery, Service Mapping, Event Mgmt, Cloud Mgmt Certified Implementation Specialist- ITSM ITIL Foundations certification is preferred. Bachelors degree or equivalent combination of education and experience. ********************************************************************************************************************************* SNOW Senior Functional Consultant ITOM Location: Plano TX/Mclean VA(day one onsite, 3 days onsite in a week) Duration: Long Term Must Have Experience Solutioning and Design the ITAM solution using industry best practices. Work independently to architect, design, develop the Service Asset & Configuration Management. Design ServiceNow CMDB solutions that maintain CMDB integrity and effectively support other ITSM processes. Design, implement and manage asset, vulnerability, and Discovery integrations with other systems. Hands-on with implementing CMDB, CSDM, SAM, Svc Catalogs in ServiceNow Understand best practices and determine optimized procedures for updating CI data including the use of automated processes, discovery tools/integrations with other data sources. Good understanding of developing plan, design execution, deployment of ServiceNow Discovery In-depth knowledge of data modeling. Experience in integrations of Discovery with the Servicenow CMDB. Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. 3rd party software integrations with ServiceNow Experience in multiple ServiceNow implementations Good to have Experience Worked on CSM, ITAM, ITOM Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. Professional 5+ years of experience with ServiceNow required 8+ years of experience with IT Industry required Academics Certified System Admin CIS-ITSM, CIS-Discovery, CIS HAM ITIL4 Foundations certification is preferred. Bachelors degree or equivalent combination of education and experience. Regards Sagar Bhardwaj Sr. Technical Recruiter 300 Alexander Park |Suite #200|Princeton , NJ 08540 Office: +1 7324521006 Ext238 Email: [email protected]| URL: http://www.diverselynx.com -- Keywords: continuous integration user interface information technology microsoft New Jersey Texas Virginia Multiple Servicenow Role || Mclean, VA / Plano, TX (Hybrid) [email protected] |
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| Wed Sep 18 22:31:00 UTC 2024 |