| Onsite role : JDE Manufacturing Functional/Techno-Functional- SR. SUPPORT ANALYST : Franklin lakes, NJ- Onsite at Franklin Lakes, New Jersey, USA |
| Email: [email protected] |
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Processing description: http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1762250&uid= Role : JDE Manufacturing Functional/Techno-Functional- SR. SUPPORT ANALYST Location: Franklin lakes, NJ- Onsite Experience :10-12 Years Mandatory Skills : JDE Manufacturing Functional/Techno-Functional Skill (Primary): -Oracle JDE Enterprise One Manufacturing. Detailed JD: 1. Extensive experience in JDE EnterpriseOne Manufacturing modules like PDM, SFM, MRP, WO processing, MFG Acct. 2. Resource having techno functional skills to support issues is desirable. 3. Support for interfaces to MFG PRO, Demand Solutions, Positive pay and Labelling solutions, Oracle APS etc is desirable 4. Ability to understand highly customized Manufacturing Accounting process General Support Responsibilities: 5. Application testing for all system changes and projects. 6. Knowledge transfer and other support related activity. 7. Second level support for resolution of service requests. 8. Second level support for resolution of system defects 9. Key involvement in the resolution of high severity user issues and system defects 10. Review and approve root cause analysis, work arounds and support 11. Documentation prepared by Support analysts 12. Provide guidance and expertise to Support analysts in resolving very complex issues. 13. Interact with Business users throughout the lifecycle of the support call from initiation till closure. 14. Resolving all JDE level 2 Application Support calls logged thru Help desk 15. Regular interaction with JDE development and CNC Admin support team to involve them in resolving issues. 16. Own the support tickets pertaining to their respective Modules till closure. 17. Provide On call support after business hours for high severity issues. 18. Experience in working on JDE projects with onsite offshore model for Application Development and support. (1.) To monitor occurrences of new software releases, support packs and kernel upgrades and how these affect the application and users. (2.) To perform troubleshooting at the ERP and database level (3.) To train and transfer knowledge to the team members (4.) To administer ERP in production environment (5.) To manage database optimization, back-up, and recovery. Warm Regards ... Avdhesh Kumar Technical Recruiter Phone: +1 9725259340- Ext-543 : [email protected] https://www.linkedin.com/in/avdhesh/ Disclaimer: The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. E-mail transmission is not guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or may contain viruses in transmission. The e-mail and its contents (with or without referred errors) shall therefore not attach any liability on the originator or Excelon Solutions LLC or its affiliates. Views or opinions, if any, presented in this email are solely those of the author and may not necessarily reflect the views or opinions of Excelon Solutions LLC or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of authorized representative of Excelon Solutions LLC is strictly prohibited. This communication is intended only for the use of the addressee(s) and contains information that is PRIVILEGED AND CONFIDENTIAL. Unauthorized reading, dissemination, distribution, or copying of this communication is prohibited. -- Keywords: information technology New Jersey Onsite role : JDE Manufacturing Functional/Techno-Functional- SR. SUPPORT ANALYST : Franklin lakes, NJ- Onsite [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1762250&uid= |
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| 10:59 PM 18-Sep-24 |