| Incident and Problem Manager !! Montgomery, AL Onsite (need local) !! CITIZEN,GREEN CARD at Montgomery, Alabama, USA |
| Email: [email protected] |
| Position : Incident and Problem Manager Location : Montgomery, AL Onsite (need local) Client : Alabama Medicaid Agency Interview : 2 round video interview CITIZEN,GREEN CARD A state agency is transitioning from a monolithic system to a modular, Service Oriented Architecture (SOA) system. The project involves multiple vendors and compliance with Federal standards including MITA, CMS Conditions, OBC, Cures Act, and HITECH Act. Key vendors include PMO for project management, TCOE for testing, System Integrator for module integration, and Enterprise Data Services for the Data Warehouse. Two additional contracts will handle Provider Management and Claims Processing. Skills Required: ITIL Release Management Methodology Incident Management expertise Familiarity with Incident/Problem management tools Software development lifecycle knowledge Advanced leadership and conflict management Problem-solving and decision-making IT best practices and regulations knowledge Communication with technical and non-technical stakeholders Active listening Service Management and Lifecycle industry practices Skills Preferred: ServiceNow ITSM platform knowledge Project management skills Understanding of client/server technology and network architecture Operational, Helpdesk, or support background Leadership and Team Management Adaptability and flexibility Time management and prioritization Experience Required: 2-3 years in Incident Management, Problem Resolution, or Production Support 3-5 years in IT or related field with focus on incident or problem management Thanks & Regards .! Manish Chaubey Technical Recruiter | Adventa Tech Inc (An E- VERIFIED COMPANY) 24916 Earls Ford Drive Chantilly, VA 20152 Email : [email protected] Hangout : '[email protected]' Disclaimer : This communication, along with any documents, files or attachments, is intended only for the use of the addressee and may contain confidential information. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of any information contained in or attached to this communication is strictly prohibited, To remove your email address permanently from future mailings, please send REMOVE to [email protected] -- Keywords: information technology Alabama Virginia Incident and Problem Manager !! Montgomery, AL Onsite (need local) !! CITIZEN,GREEN CARD [email protected] |
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| Thu Sep 19 01:24:00 UTC 2024 |