| Desktop Support Technician @ NJ -NEDE LOCALS at Remote, Remote, USA |
| Email: [email protected] |
| -- Hello , Hope you doing great. Please go through the JD and send resumes to [email protected] Desktop Support Technician 55 North Willow Trenton, NJ 08625 100% onsite required Either iLinc Web Cam or In Person interview Onsite Rate: $25 per hour on C2C Responds to help desk tickets and works with vendor support contacts to resolve technical problems with desktop computing equipment and software. This is 100% onsite role. The Desktop Support Technician supports in-house teams and responds in person to helpdesk tickets. Responds to help desk tickets. Works with vendor support contacts to resolve technical problems with desktop computing equipment and software. Ensures desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems. Builds and configure new user workstation equipment set (PC, desktop image, phone, peripherals, software, user accounts). Troubleshoots basic network, software, and printing problems. PREFERRED QUALIFICATIONS: Experience with various technologies and roles including PC/laptop break/fix, HW/SW installation and configuration, and scripting (i.e., PERL, SHELL). ***PLEASE INCLUDE JOB DETAILS, TASKS, AND RESPONSIBILITIES SPECIFIC TO THIS REQUISITION*** This position will be responsible for providing on-site computer/tablet/peripheral technical support including but not limited to answering inquiries, resolving computer, network, application and Internet connection issues via phone, e-mail, and remote connection or in person and walk user through problem-solving process. Identify and escalate situations requiring urgent attention and notify primary HIT Deskside team when problems are reported based on a specific work activity or location; prepare activity reports and re-direct non-deskside problems to the appropriate project team resource. The position will also be responsible for imaging computers, encrypting hard drives and deploying new/re-imaged computers. This position is not purely phone support and will be 100% on site at the address listed. Project will extend beyond the current dates based on future anticipated federal grant funding. Skill Years Used Last Used Professional work experience providing hands-on/physical Deskside PC/Laptop/Tablet support Required 3 Years Professional work experience supporting and trouble shooting PC's running Windows 10 and 11 Required 3 Years Professional work experience troubleshooting Dell pc hardware issues. Required 3 Years Professional work experience supporting trouble shooting PC peripheral devices Required 3 Years Professional work experience with the most recent version of the Microsoft Office Suite Required 3 Years Professional work experience imaging computers and physically setting up computers/monitors such as SCCM Required 3 Years Professional work experience using remote assistance tools such as Quick Assist or GoToAssist Required 3 Years Professional work experience using and supporting Office365 (Teams, Email, OneDrive, SharePoint) Required 3 Years Possesses user friendly customer service skills Required 3 Years Experience with Absolute Computrace Required 3 Years Experience with hard drive encryption tools such as Bitlocker Required 3 Years Question 2 What is the candidate's email address Question 3 Where is the candidate currently located (City & State) Question 4 If the candidate resides more than 1 hour from the client site, will the candidate relocate for the position Question 6 Is the candidate available and able to work onsite without relocation (within 1 hour commute) 100% of the time S. LEELA MADHURI US IT RECRUITER Tel: 703-831-8282 Ext. 2518 Email: [email protected] linkedin.com/in/leela-madhuri-10ab66258 -- Keywords: information technology golang New Jersey Desktop Support Technician @ NJ -NEDE LOCALS [email protected] |
| [email protected] View all |
| Thu Sep 19 19:59:00 UTC 2024 |